Trouble getting Barclaycard PPI details

Str0ud1933 · 15 March 2018 at 7:11PM

A few months ago my husband found out from Barclaycard that he had PPI on his Mastercard and Visa. He had it on his Mastercard Barclaycard from 01/09/97 until 23/12/2004 and on his Mastercard Visa from 01/09/97 until 25/08/15. He then made a CCA request hoping it would show whether he had ticked boxes to say he wanted PPI and give employment details as he was self-employed at the time he applied. Today he received a letter but the information given about each card doesn’t help with what he wants to know. For one card it just says they are unable to provide a copy of the credit agreement and for the other they’ve sent a ‘reconstituted copy’ of the terms and conditions. How does my hubby go about getting the information he wants to know? He feels he may have grounds for a claim on the basis that he was self-employed at the time of getting PPI and it may not have covered him had he become unemployed. If anyone could help then I'd be very grateful.

[Deleted User] · 15 March 2018 at 7:45PM

He won't get an actual copy of the Agreements. It wouldn't help with any complaint anyway, since "ticked boxes" wouldn't prove anything.
In addition, if he didn't agree to the PPI, why has he paid it for twenty years? Could it be he's just forgotten agreeing to it two decades on?

Look for other reasons for complaint.

Most PPI, by the way, did cover the self employed.

If he wants to pursue that particular avenue he should ensure that the PPI did not cover his circumstances at the time he was (mis)sold the insurance.

Trouble getting Barclaycard PPI details

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