CMC and payout

laingn · 12 March 2018 at 4:22PM

Hi All,

I used a claims management company claims 4 you in 2016 to claim for PPI. Following rejection from some companies but I got a pay out from 2 companies I was unhappy with the way my claim was dealt with - basically they did the initial work and then I heard nothing form them till I got the payment. I paid the % due to the claims firm and complained. Eventually it went to the ombudsmen as they didn't answer me within the correct time frame and I was given compensation and it was all dealt with by Feb 2017.

Today I have had a letter from Halifax saying that my PPI was not upheld but they are giving me a goodwill gesture payment but not admitting liability . I've tried to google but there is nothing in the T's and C's about a termination of the contract with Claims4You.

Does anyone know how long you are tied to the claims management company for?

Thanks in advance

dunstonh · 12 March 2018 at 4:57PM

Does anyone know how long you are tied to the claims management company for?

6 months after the rejection or the FOS decision if its referred to the FOS.

There is no right for additional money that comes after 6 months unless the CMC was involved in obtaining that (i.e. if you followed their instructions and it took longer than 6 months to receive it then they are entitled to be paid). If its money out of the blue and more than 6 months after the original complaint ended then they have no claim on it.

laingn · 12 March 2018 at 5:09PM

Thanks so much for your quick reply. It's been over a year since the rejection and I believe this out of the blue payment is because of a change due to plevin? They payment has come at a perfect time :j

Thanks for your help again

CMC and payout

Comments

Categories

Get our FREE Weekly email full of deals & guides - and it’s spam-free