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  • FIRST POST
    • stugall
    • By stugall 5th Mar 18, 2:44 PM
    • 68Posts
    • 6Thanks
    stugall
    PPI upheld, Unfair Relationship 'not assessed'
    • #1
    • 5th Mar 18, 2:44 PM
    PPI upheld, Unfair Relationship 'not assessed' 5th Mar 18 at 2:44 PM
    Good day folks.

    I was surprised and delighted to receive a letter today 'upholding' my PPI complaint and promising a 'redress' cheque on an old loan.

    In the letter, it breaks down the amount to be received.

    Quick question: can I now ask the bank to ''assess'' the same loan for an ''unfair relationship" which in another column says was ''not assessed'', as I have absolutely no idea what on earth that ''finance speak'' means, but I am sure the great and the good in these matters will!

    Thanks!
Page 1
    • zx81
    • By zx81 5th Mar 18, 2:45 PM
    • 16,836 Posts
    • 17,849 Thanks
    zx81
    • #2
    • 5th Mar 18, 2:45 PM
    • #2
    • 5th Mar 18, 2:45 PM
    No, because the redress will be a full refund.
    • Moneyineptitude
    • By Moneyineptitude 5th Mar 18, 3:00 PM
    • 20,156 Posts
    • 11,100 Thanks
    Moneyineptitude
    • #3
    • 5th Mar 18, 3:00 PM
    • #3
    • 5th Mar 18, 3:00 PM
    There is no need for Plevin to be considered in successful complaints because there is no more money to refund once a full refund is made.
    • dunstonh
    • By dunstonh 5th Mar 18, 3:03 PM
    • 92,634 Posts
    • 59,949 Thanks
    dunstonh
    • #4
    • 5th Mar 18, 3:03 PM
    • #4
    • 5th Mar 18, 3:03 PM
    Quick question: can I now ask the bank to ''assess'' the same loan for an ''unfair relationship" which in another column says was ''not assessed'', as I have absolutely no idea what on earth that ''finance speak'' means, but I am sure the great and the good in these matters will!
    That only applies to rejected complaints. Not those that are upheld. As an upheld complaint refunds 100% of the premiums paid, there is nothing further to refund.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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