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  • FIRST POST
    • KSach
    • By KSach 9th Feb 18, 10:12 AM
    • 4Posts
    • 6Thanks
    KSach
    No response yet
    • #1
    • 9th Feb 18, 10:12 AM
    No response yet 9th Feb 18 at 10:12 AM
    Dear Forumites,
    I appealed for PCN received on 05/01/18 on 11/01/2018. PCN was from Smart Parking for location Astle Retail Park, West Brom.
    I contested the PCN online and used the template as per forum guidelines, however not had any acknowledgement or response yet from the Smart Parking.

    Anyone knows how long before they respond? Do I need to resubmit or send any registered snail mail?

    Thanks,
    KSach
Page 1
    • Fruitcake
    • By Fruitcake 9th Feb 18, 10:18 AM
    • 36,553 Posts
    • 82,800 Thanks
    Fruitcake
    • #2
    • 9th Feb 18, 10:18 AM
    • #2
    • 9th Feb 18, 10:18 AM
    They are supposed to acknowledge within 14 days, and give you a decision in 35. I would wait and see.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • KSach
    • By KSach 9th Feb 18, 10:27 AM
    • 4 Posts
    • 6 Thanks
    KSach
    • #3
    • 9th Feb 18, 10:27 AM
    • #3
    • 9th Feb 18, 10:27 AM
    Its been definitely more than 14 days. But can they come back and say that they never received any response after the PCN.
    In the absence of acknowledgement, can it be the case?

    Thank you.
    • Coupon-mad
    • By Coupon-mad 9th Feb 18, 10:30 AM
    • 56,085 Posts
    • 69,758 Thanks
    Coupon-mad
    • #4
    • 9th Feb 18, 10:30 AM
    • #4
    • 9th Feb 18, 10:30 AM
    The acknowledgement was in the submission pages, when you clicked to send it, the page acknowledged it even if it only said 'thankyou for your appeal'.

    There is no 'absence of acknowledgement' with online appeals. Forget the 14 days thing, and even the 35 days, it's not a show stopper.

    Once it's at about 40 days, if still silent, you could email Smart and/or the BPA to complain.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • The Deep
    • By The Deep 9th Feb 18, 10:53 AM
    • 9,014 Posts
    • 8,670 Thanks
    The Deep
    • #5
    • 9th Feb 18, 10:53 AM
    • #5
    • 9th Feb 18, 10:53 AM
    Smart parking were named and shamed in the HofC last week, read about here here.


    http://legalbeagles.info/forums/forum/legal-forums/motoring-parking


    Kick them while they are down, complain tobustly to your MP.
    You never know how far you can go until you go too far.
    • KSach
    • By KSach 13th Feb 18, 6:14 PM
    • 4 Posts
    • 6 Thanks
    KSach
    • #6
    • 13th Feb 18, 6:14 PM
    • #6
    • 13th Feb 18, 6:14 PM
    Just in time, got an email that PCN is cancelled.

    Nothing else was mentioned but that doesn't matter.

    Thanks a lot to this amazing forum and detailed post.
    Great help!

    Cheers
    • Coupon-mad
    • By Coupon-mad 13th Feb 18, 6:20 PM
    • 56,085 Posts
    • 69,758 Thanks
    Coupon-mad
    • #7
    • 13th Feb 18, 6:20 PM
    • #7
    • 13th Feb 18, 6:20 PM
    Great - many thanks for updating with your success.

    Easy, wasn't it?!
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • KSach
    • By KSach 16th Feb 18, 4:19 PM
    • 4 Posts
    • 6 Thanks
    KSach
    • #8
    • 16th Feb 18, 4:19 PM
    • #8
    • 16th Feb 18, 4:19 PM
    Indeed..

    Thanks for help and advice.
    • The Deep
    • By The Deep 16th Feb 18, 4:42 PM
    • 9,014 Posts
    • 8,670 Thanks
    The Deep
    • #9
    • 16th Feb 18, 4:42 PM
    • #9
    • 16th Feb 18, 4:42 PM
    Complain to your MP anyway, it costs them money to fob off an Hon Member.
    You never know how far you can go until you go too far.
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