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KSach
KSach Posts: 4 Newbie
in Parking tickets, fines & parking
Dear Forumites,
I appealed for PCN received on 05/01/18 on 11/01/2018. PCN was from Smart Parking for location Astle Retail Park, West Brom.
I contested the PCN online and used the template as per forum guidelines, however not had any acknowledgement or response yet from the Smart Parking.

Anyone knows how long before they respond? Do I need to resubmit or send any registered snail mail?

Thanks,
KSach

Comments

  • Fruitcake
    Fruitcake Posts: 58,223 Forumite
    Name Dropper Photogenic First Anniversary First Post
    They are supposed to acknowledge within 14 days, and give you a decision in 35. I would wait and see.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • KSach
    KSach Posts: 4 Newbie
    Its been definitely more than 14 days. But can they come back and say that they never received any response after the PCN.
    In the absence of acknowledgement, can it be the case?

    Thank you.
  • Coupon-mad
    Coupon-mad Posts: 131,424 Forumite
    Name Dropper First Post Photogenic First Anniversary
    The acknowledgement was in the submission pages, when you clicked to send it, the page acknowledged it even if it only said 'thankyou for your appeal'.

    There is no 'absence of acknowledgement' with online appeals. Forget the 14 days thing, and even the 35 days, it's not a show stopper.

    Once it's at about 40 days, if still silent, you could email Smart and/or the BPA to complain.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    Smart parking were named and shamed in the HofC last week, read about here here.


    http://legalbeagles.info/forums/forum/legal-forums/motoring-parking


    Kick them while they are down, complain tobustly to your MP.
    You never know how far you can go until you go too far.
  • KSach
    KSach Posts: 4 Newbie
    Just in time, got an email that PCN is cancelled.

    Nothing else was mentioned but that doesn't matter.

    Thanks a lot to this amazing forum and detailed post.
    Great help!

    Cheers
  • Coupon-mad
    Coupon-mad Posts: 131,424 Forumite
    Name Dropper First Post Photogenic First Anniversary
    Great - many thanks for updating with your success.

    Easy, wasn't it?!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • KSach
    KSach Posts: 4 Newbie
    Indeed.. :beer:

    Thanks for help and advice.:A
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    Complain to your MP anyway, it costs them money to fob off an Hon Member.
    You never know how far you can go until you go too far.
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