Hi we started a DMP back in 2009 with close to 70k debt, we are around the 15k mark now and looking at having that cleared within 18 months.
Recently TSB defaulted an overdraft account we had with them (now sold on) as we are approaching the end of the DMP and looking at a possibility of interest hikes we were contemplating trying to fix our mortgage once out of the DMP but now with this default that doesn’t look like a possibility.
We have had a rough ride with TSB over the course of the DMP they have been one massive headache to deal with and our last telephone conversation was basically them saying that after 7 years they wouldn’t accept we were with StepChange and the only way we could continue making reduced payments was by setting up an arrangement directly with them and changing our account which would mean being charged £10 per month (our payment is £13) I didn’t agree and so they have defaulted the account and sold it on.........on our credit report it states our account was OK every month (in credit and upto date) even though we were obviously in arrears and now obviously defaulted.
Is there anyway to get this changed to an earlier date? Or removed altogether?
I understand it is entirely our fault for being in this position but we have at least made an effort to pay back our debts, I feel now we would have been better off just not bothering paying as if we didn’t we would have at least been defaulted in the beginning and not now facing another 6 years of bad credit