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soolin
Posts: 74,023 Ambassador
I usually start blocking some overseas countries at this time of year, but as my sales are so strong at the moment I've decided to leave all my usual settings intact - I may have to rethink that.
Last week I had a buyer in Australia ask whether I could guarantee their item for the following weekend (this was a Tuesday) I explained that even upgrading to a signed for service was unlikely to help and for a £5.99 item it hardly seemed worthwhile risking it- buyer was obviously blocked but did come back the next day and ask me if I could try sending the item standard airmail and putting a note on envelope asking for a speedy delivery. I ignored that.
Today I have a US buyer , bought last Tuesday, sent Wednesday and now buyer says as it hasn't arrived it must be lost so how does she claim her money back?
Last week I had a buyer in Australia ask whether I could guarantee their item for the following weekend (this was a Tuesday) I explained that even upgrading to a signed for service was unlikely to help and for a £5.99 item it hardly seemed worthwhile risking it- buyer was obviously blocked but did come back the next day and ask me if I could try sending the item standard airmail and putting a note on envelope asking for a speedy delivery. I ignored that.
Today I have a US buyer , bought last Tuesday, sent Wednesday and now buyer says as it hasn't arrived it must be lost so how does she claim her money back?
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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Although hated by many, I will only sell overseas via the GSP.
I get an email telling me the item is on its way to the buyer and confirmation of delivery once it arrives. I only have to get it to Staffordshire in one piece and then it is over to them.
No muss, no fuss.0 -
Don't be fooled that GSP means no fuss! It means just as much but you can ignore most of it.0
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Write speedy delivery on the envelope LOL thats funny.
I would have responded saying the post office computers only read addresses and cannot read anything else. This is by default as the first computers they installed took bribes and blackmailed the postmen.
What planet do these people live on? I wonder if the buyer was in a remote area also, where the post goes to a major city then takes another few days to get to their area?Censorship Reigns Supreme in Troll City...0
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