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Now Tv - any issues cancelling the monthly subscription?

ferry
ferry Posts: 2,016 Forumite
Part of the Furniture 500 Posts Name Dropper
in Techie Stuff
Im new to Now Tv and have not yet activated a pass.
If i understand it as you buy a first pass you also register for a monthly sub for that pass?
I have read some horror stories about customers trying to cancel their sub and still being charged or experiencing a difficult cancellation process

I see myself being a very low user- buying a day pass for Sports only every now and then

Any advice on ease of ease of cancelling or your experience trying to do this?
Thanks
:j

Comments

  • Browntoa
    Browntoa Posts: 49,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Easy to cancel online

    Activate the pass them cancel the subscription straight away , you still get the duration of the pass
    Ex forum ambassador

    Long term forum member
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Agreed. I once got a 3 month Now TV pass (the one that gives Sky Arts etc.) when I first bought my Chromecast. I activated the pass then cancelled it straight away - the pass still worked for 3 months but didn't auto-renew. :)
  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    Never experienced any issue with cancelling passes, they run until the expiry date and then that's it.
  • ferry
    ferry Posts: 2,016 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Ok thanks so I can be confident no money will be taken out of my account once I cancel the subscription? Do Sky cancel the payment authority?
    :j
  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    ferry wrote: »
    Ok thanks so I can be confident no money will be taken out of my account once I cancel the subscription? Do Sky cancel the payment authority?

    You should be able to, but we can only report our findings.
  • UncleZen
    UncleZen Posts: 878 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Ive cancelled, no problems. I use adhoc sky sports day passes like you. No issues whatsoever.
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