Now Tv - any issues cancelling the monthly subscription?

ferry · 30 November 2017 at 8:46AM

Im new to Now Tv and have not yet activated a pass.
If i understand it as you buy a first pass you also register for a monthly sub for that pass?
I have read some horror stories about customers trying to cancel their sub and still being charged or experiencing a difficult cancellation process

I see myself being a very low user- buying a day pass for Sports only every now and then

Any advice on ease of ease of cancelling or your experience trying to do this?
Thanks

Browntoa · 30 November 2017 at 8:55AM

Easy to cancel online

Activate the pass them cancel the subscription straight away , you still get the duration of the pass

DoaM · 30 November 2017 at 10:02AM

Agreed. I once got a 3 month Now TV pass (the one that gives Sky Arts etc.) when I first bought my Chromecast. I activated the pass then cancelled it straight away - the pass still worked for 3 months but didn't auto-renew.

Inner_Zone · 30 November 2017 at 10:20AM

Never experienced any issue with cancelling passes, they run until the expiry date and then that's it.

ferry · 30 November 2017 at 2:28PM

Ok thanks so I can be confident no money will be taken out of my account once I cancel the subscription? Do Sky cancel the payment authority?

Inner_Zone · 30 November 2017 at 2:41PM

ferry wrote: »

Ok thanks so I can be confident no money will be taken out of my account once I cancel the subscription? Do Sky cancel the payment authority?

You should be able to, but we can only report our findings.

UncleZen · 30 November 2017 at 2:43PM

Ive cancelled, no problems. I use adhoc sky sports day passes like you. No issues whatsoever.

Now Tv - any issues cancelling the monthly subscription?

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