Barclays Graduate Loan PPI and Egg Card

catflap11 · 10 October 2017 at 9:53AM

Hi All

This is probably really obvious but I can't seem to find anything to point me in the right direction. I recently made a complaint about PPI on an old Barclays graduate loan which I have been told has been upheld.

The only issue is a number of years ago I had an egg card (now owned by Barclays) which I defaulted on and subsequently made a partial settlement, am I right in thinking that any award from the loan PPI will be used to offset the balance of the egg card even though a partial settlement was accepted (approximately 4 years ago) ?

Thanks in advance

[Deleted User] · 10 October 2017 at 10:05AM

They could choose to offset it, if they want.

You'll be told if they do.

catflap11 · 10 October 2017 at 10:16AM

Thank you, I appreciate I won't know for definite until they tell me, but I was just trying to see if anyone had any past experience of this situation so I don't get my hopes up

!

[Deleted User] · 10 October 2017 at 11:30AM

Did you make the partial settlement to Egg or to Barclays?

If the Egg account defaulted prior to Barclays acquiring it, it's doubtful that Barclays will have any record of it.

If that is the case, there will be no offset.

catflap11 · 10 October 2017 at 11:43AM

Hi Thanks for the response

The egg card defaulted before it was sold to Barclays and the settlement was made to Barclays. The default has now dropped off anyway so there is no sign of it on my file.

Am I right in thinking that a PPI settlement for one product that was paid of in full cannot be used to offset another?

[Deleted User] · 10 October 2017 at 11:48AM

catflap11 wrote: »

Am I right in thinking that a PPI settlement for one product that was paid of in full cannot be used to offset another?

A partial settlement is not "paid in full", the remaining monies are written off but you technically still owe them.

So you'll just have to wait and see...

catflap11 · 10 October 2017 at 11:50AM

Moneyineptitude wrote: »

A partial settlement is not "paid in full", the remaining monies are written off but you technically still owe them.

So you'll just have to wait and see...

Sorry, I realised i didn't make it clear, the loan that the PPI is linked to was fully repaid and closed. The partial settlement was for the Egg credit card, sorry for the confusion.

Barclays Graduate Loan PPI and Egg Card

Comments

Categories

Get our FREE Weekly email full of deals & guides - and it’s spam-free