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Is Anyone Else Having Trouble Logging Into Ebico?

csnann
csnann Posts: 468 Forumite
Part of the Furniture 100 Posts Photogenic
in Energy
I have been trying to log into my Ebico account and I keep getting an error message. Is anyone else having trouble?

Comments

  • Ilona
    Ilona Posts: 2,449 Forumite
    You've just reminded me, I need to send readings. Tried to log in, message on the screen was 'We're sorry - something went wrong. We apologize for any inconvenience. Please give us a call, we'll be happy to help.'

    I won't call, I'll try again in a few days.

    Ilona
    I love skip diving.
    :D
  • csnann
    csnann Posts: 468 Forumite
    Part of the Furniture 100 Posts Photogenic
    Its not just me then! Thanks, that was the message I got, its obviously something at their end. I'll just have to wait for them to sort it out.
  • Ilona
    Ilona Posts: 2,449 Forumite
    Have just tried again, 6.25pm, and it works. It accepted my readings.

    Ilona
    I love skip diving.
    :D
  • House_Martin
    House_Martin Posts: 1,462 Forumite
    I am, I ve given up and will phone them. I m supposed to be with them since 3 rd June..Could have fooled me, no communication at all, websites not working..useless. And Robin Hood Energy are not far behind them.
    Their website worked fine for 6 months for submitting reads then it stopped working .I blame this on OFGEM for stopping BG offering lower priced deals with Sainsburys Energy forcing me to move to useless two- bit suppliers operating out of a council house
  • footyguy
    footyguy Posts: 4,157 Forumite
    1,000 Posts Combo Breaker
    All working fine here this morning :)
  • Ilona
    Ilona Posts: 2,449 Forumite
    Just checked again. All is working, my readings have been added to my history. :T

    Ilona
    I love skip diving.
    :D
  • csnann
    csnann Posts: 468 Forumite
    Part of the Furniture 100 Posts Photogenic
    Its working for me, too!
  • Ilona
    Ilona Posts: 2,449 Forumite
    csnann wrote: »
    Its working for me, too!

    That's good, just a minor blip then. :)

    Ilona
    I love skip diving.
    :D
  • pinkladyvenus
    pinkladyvenus Posts: 379 Forumite
    Part of the Furniture 100 Posts Name Dropper
    I submitted meter readings when asked but they still sent me an estimated bill.
    Sealed pot challenge member 437
This discussion has been closed.
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