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changing suppliers

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I have recently began to try and switch suppliers ,to get duel. After finding a good deal for me, only to be told that because I have different energy suppliers and my gas is prepaid meter and my electric is credit meter they cannot help me, only if I have both gas/electric on prepaid meter. This also seems to be the problem with smart meters as some suppliers are saying I need duel fuel from them as smart meters can only read gas/electric, and not just one or the other. Has anyone else come across this problem. As it looks now I will have to change suppliers using different companies and losing out on extra energy savings

Comments

  • The obvious way would be to change the gas to credit meter with your current supplier, then check again.

    Dual fuel is not always cheapest.

    It is possible to have smart-meter electricity only, but not smart-meter gas only, as the gas smart meters rely on the electricity smart meter to act as the 'master' and communicate the readings back to base.
    A kind word lasts a minute, a skelped erse is sair for a day.
  • matelodave
    matelodave Posts: 9,073 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    As said, dual fuel can often be a lot more expensive than getting your gas and leccy from different supliers.

    Personally I'd get the prepay meter swapped to a credit meter which would save you money anyway and give you a lot more flexibilty to swap suppliers.

    As Owain says if you wnt smart meters then they have to come from a dual fuel supplier as the gas one connunicates through the leccy one. They may be nice to have but they wont save you money and you can live without them. Just make sure you read them yourself and send readings into your supplier(s) once a month to keep your bills in orde.
    Never under estimate the power of stupid people in large numbers
  • dogshome
    dogshome Posts: 3,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    There is no financial advantage in having a Dual Fuel contract with one supplier.
    Ofgem barred D/Fuel discounts because they disadvantage Electric only customers.
    The only advantage is that getting one bill from one supplier involves less paperwork to check..

    Your Elec is already a credit account, so visit the comparision sites and get the best deal.

    To get the Gas meter changed to a credit meter, switching to EDF is a good bet, but in your initial conversations with them make it clear that you want the meter changed to a credit meter - write down the date and who you have spoken to
    EDF's Gas prices are OK, but not the absolute best, so once the meter has been changed you can Switch elsewhere
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