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    • LewisGreen67
    • By LewisGreen67 6th Sep 17, 12:56 PM
    • 1Posts
    • 0Thanks
    Horizon Parking POPLA advice required
    • #1
    • 6th Sep 17, 12:56 PM
    Horizon Parking POPLA advice required 6th Sep 17 at 12:56 PM
    Good afternoon,

    I have recently had a PCN from Horizon Parking for overstaying in an Asda car park. I appealed the original PCN to Horizon but may have put my foot in it and admitted driving. While my letter never stated in those exact words, it did advise I was using the services of Asda and I sent proof of purchase over 10 which would have permitted me to use the car park for 3 hours instead of the standard 90 minutes, for which I have been fined for overstaying.

    I feel my options are now significantly limited as to how I can challenge with POPLA. Horizon have replied to my initial letter to state there is clear signage located throughout the car park and is compliant with BPA rules and reg's, so does that mean I can't use the signage issue either?

    Any assistance you can give as to how I can appeal with POPLA would be most appreciated. Below is the wording used in my initial reply to Horizon following their PCN:

    You issued me with a parking ticket on 27/07/17 but I believe it was unfairly issued. I will not be paying your demand for payment for the following reasons:
    • Mitigating circumstances
    There are mitigating circumstances to explain why the vehicle was parked where it was and the charge should be waived because I was using the services of the Asda store and the parking ticket machines within the supermarket were not working to allow me to validate my parking. Please see attached evidence as proof of purchase at the Asda store in question on the date the incident took place.
    • The charge is disproportionate and not commercially justifiable
    The amount you have charged is not based upon any commercially justifiable loss to your company or the landowner.

    In my case, the 70.00 charge you are asking for far exceeds the cost to the landowner which is free to park for 3 hours when using the Asda store. I therefore feel the charge you have asked for is excessive.

    I hope to hear from you all soon and thank you in advance for your assistance.

    If you choose to pursue me please be aware that I will not enter into any correspondence and this will be the only letter you will receive from me until you answer the specific points raised in my letter.
Page 1
    • Quentin
    • By Quentin 6th Sep 17, 2:08 PM
    • 35,860 Posts
    • 20,097 Thanks
    • #2
    • 6th Sep 17, 2:08 PM
    • #2
    • 6th Sep 17, 2:08 PM
    POPLA appeals are covered in detail in the newbies faq thread near the top of the forum.

    Everyone is politely asked to read up there before starting a new thread. If you do so you'll also see that in tandem to appealing you should have been complaining to Asda - and still should!
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