E: 03/10 Win An Aveeno Hamper

It won't submit for me in any browser ...

Refreshing the captcha several times before submitting sometimes works

Just tried again on my netbook - worked second time with Mozilla.

I emailed them again regarding this comp after contacting them twice regarding the Milan Comp. Previously they advised me to clear browsing history and cookies, which I did to no avail and they entered the Milan comp for me. Th reply I have just had is as follows --

Once again I am sorry you are having difficulty entering this competition, I have once again raised this with our technical team, they have tested the entry.submission system on the website and can find no issues.

I have successfully submitted an entry for you, on the website, to the Aveeno competition, this worked first time with no issues.

As an experiment I have also entered several of the competitions on the website myself from home, using both a windows laptop, (Chrome and Firefox browsers), and an Apple Ipad, (Safari browser), all the entries were successful on the first attempt.

This unfortunately does indicate that the problem you are having is not on the website, but is something connected to your device or web browser,
if you are able to try with an alternative web browser I would recommend this.

In the meantime our technical team will continue to test the system to try and find any possible faults with the submission system.

We’d love to hear your thoughts on how we did today. Your comments are really valuable to us and if you’d like to share your views, please click on the link below to take part in our quick survey. As a thank you, we’ll also enter you into our monthly prize draw where you could win £500 in gift cards.