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Reclaiming PPI with not details for old egg loan?

I took out an egg loan and credit card in 2003, I believe my debt with them was something like £10,000. After having and paying back the loan for 3 years I entered a Trust Deed (similer to an IVA) which ran from 2006 to 2009 when I was discharged.

I have been looking into reclaiming the PPI on the loan and credit card but I have moved house a few times since then and I have lost all the paper work except the letters discharging me from the trust deed. I have no account numbers and the trust deed itself finished over 6 years ago. Is there any way to get this information and submit a claim?

Thank you in advance for your time!

Comments

  • -taff
    -taff Posts: 15,550 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Send a SAR to see what info is left. Or contact them and ask.
    It's Canada Square Operations for the CC and Citibank for the loan.
    Non me fac calcitrare tuum culi
  • betty77
    betty77 Posts: 30 Forumite
    Thank you for that advice I will look into that.
  • Gavin14774
    Gavin14774 Posts: 16 Forumite
    See my post a few down, I was in the same situation, I had no details but filled out as much as I could. The letter they sent back had my account numbers on.
  • Gavin14774
    Gavin14774 Posts: 16 Forumite
    There is a section on the Canada Square Operations site for complaining online.
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