Reclaiming PPI with not details for old egg loan?

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I took out an egg loan and credit card in 2003, I believe my debt with them was something like £10,000. After having and paying back the loan for 3 years I entered a Trust Deed (similer to an IVA) which ran from 2006 to 2009 when I was discharged.

I have been looking into reclaiming the PPI on the loan and credit card but I have moved house a few times since then and I have lost all the paper work except the letters discharging me from the trust deed. I have no account numbers and the trust deed itself finished over 6 years ago. Is there any way to get this information and submit a claim?

Thank you in advance for your time!

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  • -taff
    -taff Posts: 14,501 Forumite
    First Anniversary Name Dropper Photogenic First Post
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    Send a SAR to see what info is left. Or contact them and ask.
    It's Canada Square Operations for the CC and Citibank for the loan.
    Shampoo? No thanks, I'll have real poo...
  • betty77
    betty77 Posts: 30 Forumite
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    Thank you for that advice I will look into that.
  • Gavin14774
    Gavin14774 Posts: 16 Forumite
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    See my post a few down, I was in the same situation, I had no details but filled out as much as I could. The letter they sent back had my account numbers on.
  • Gavin14774
    Gavin14774 Posts: 16 Forumite
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    There is a section on the Canada Square Operations site for complaining online.
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