MSE News: Parents face fines as 'inaccessible' website leaves them unable to pay...
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Former_MSE_Ben_S
Posts: 39 Forumite
Parents who've signed up to new Tax-Free Childcare scheme say they can't access cash saved to pay nursery costs...
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'Parents face fines as 'inaccessible' website leaves them unable to pay childcare providers'
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'Parents face fines as 'inaccessible' website leaves them unable to pay childcare providers'
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Comments
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This story almost makes me glad that they are still 'considering my application' 6 weeks later! Website hardly ever up, helpline hardly ever answers and when I do get through staff say it could be months before my application is looked at. At least I won't be getting fined or p***ing my childminder off.0
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The system seems to be working now, it hasn't crashed on me over the past week or so. At some point it was unavailable for ~ 1 day due to scheduled maintenance and after that it seemed to work fine.0
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