First class mail request after purchase

ANNA · 19 May 2017 at 9:57PM

I'm selling some clothes on ebay, listed as despatch within 2 working days and 3-5 working days delivery time, Hermes.

Someone purchased an item of clothing late this afternoon, then informed me she needs it to wear next Wed, so could I send it by First Class mail tomorrow.

I emailed back what the extra charge would be but got no response. The buyer has only a dozen feedback and I don't want her inexperience to lead to a neg for me.

I don't mind posting on a Saturday morning. Otherwise, Hermes does a weekend pick-up from my local store but she's unlikey to receive it by Wed.

What to do?

theonlywayisup · 19 May 2017 at 10:02PM

You've done all you can. They asked, you responded, they ignored.

I_have_spoken · 20 May 2017 at 6:24AM

Buyer was likely wanting to wear for an event, then would open a case to try for a refund

mrcol1000 · 20 May 2017 at 10:21AM

When I drop My Hermes parcels Friday night at my local shop. 99% of the time they are delivered on Monday after being picked up Saturday afternoon.

mrcol1000 · 20 May 2017 at 10:23AM

By the way I'd just drop them off this morning. If the buyer has any problem with you not fulfilling their request for 1st class. You can just point out that there was no response to your request for extra payment and you wanted to send it as quick as possible to make sure it got there in time.

First class mail request after purchase

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