Closing Accounts lowers your credit score?

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Hoping someone can help as I am really confused.


Last month I had an excellent credit score and recently obtained a decision in principle for a mortgage. After checking my score today it seems as though my score has dropped by 135 points( taking me down to Fair) because my phone contract ended and also my account with British Gas ended. Surely this cant be correct?


Please someone help !!!!!!!

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Listen carefully to the following information.

    Your score means nothing, It moves with the wind, the tides and the colour of the sky. The one thing is does not measure is how lenders see you.

    Ignore it.

    Message ends.
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    First Post First Anniversary Combo Breaker
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    Hi LSmith15

    Welcome to MSE. I wouldn’t dwell too much on the score you can see on your credit reference file. Every lender will have their own credit scoring system, in the same way each of the 3 credit reference agencies create different scores.

    It could be worth checking the all the credit reference agencies to see what they show. You can check all 3 for free:

    Clearscore https://www.clearscore.com (Equifax)
    Noddle https://www.noddle.co.uk (Callcredit)
    MSE Credit Club https://www.moneysavingexpert.com/creditclub (Experian)

    Susie
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • CakeCrusader
    CakeCrusader Posts: 1,118 Forumite
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    Any change affects your 'credit score' (which is a fictional number anyway). I ignore this part of my credit report ;)
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