Morning All,

I am disappointed with a certain companies home care boiler cover! On a property I rent out i signed up to home care in the interest of achieving a gas safety certificate for my boiler. I was given a few options but did not want all the plumbing and drain cover so considered the basic two options! One was a straight forward gas safety check for a small fee and the other included the former but also a boiler service. I took the latter at around double the cost if i remember.

When the engineer visited he simply took gas readings of the boiler and issued the certificate. He explained that if the readings are fine no service is done. He said I should of taking just the gas safety option and upgraded if work was required. In my opinion meaning basically I somewhat over paid for the additional "service", Maybe its just my interoperation of service but I literally would have achieved the same result taking the cover at half the price! It is in there terms which I should of read

Would anyone consider this miss selling or at the very least miss leading? I should of complained to them at the time.

Boiler has now developed a fault which I realise could happen at any time but I believe it would not if checked properly. My argument is if a boiler service as I believe a service to be (and I'm sure you all will to) had ensued as I was led to believe it would (albeit i dindt read the small print) this would have been picked up. They now want me to upgrade to cover it or pay a one off boiler repair.

Any thoughts would be great thank you.