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Child Support Agency

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My wife and I have had really bad experiences and then (after bombarding them with MP letters, threats about press/radio and other stuff) quite good experiences (although no money after 2 years).

What are your CSA tips ?
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Comments

  • frankie1star
    frankie1star Posts: 833 Forumite
    Part of the Furniture Combo Breaker
    I am 4 years down the line with the CSA, having received virtually nothing. CSA say my ex owes me in the region of £16k+ however he gives them the runaround, all the time.

    I believe he owes me more in child support payments, but I can't even get them to look at his full financial accounts.

    He drives around in a £35k Discovery, travels business class when he and his partner go on holiday and stays in a luxury hotel, have copies of the bill, and have forwarded them to csa.

    I believe he has another account that he doesnt declare to them and if they investigated the accounts I think they would find anomalies.

    So if anyone has got any advice or help, we are again at the enforcement stage, of this case.
  • daveboy
    daveboy Posts: 1,400 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Would just like to add to any female readers of this thread that there are men out there that love their kids and would never give a woman the runaround.
  • nik-nik_2
    nik-nik_2 Posts: 16 Forumite
    Oooh, don't get me started on them, unfortunately I was the partner of a seperated father who was pushed towards suicide because of them All because she demanded the money go direct to her & the kids instead of the CSA (cos she claimed every benefit available while capable to work). Out dated, useless, more harmful than good, better off scapping the entire agency and re-investing in a working one ASAP. Rant over, there's always two sides, good luck with your chasing X
  • Sarahsaver
    Sarahsaver Posts: 8,390 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    you make an application for 'variation' as well as an appeal AND a complaint AND an application for a special payment, write to the chief executive, phone them every week and never give up. My ex said he had shared care, so the payments stopped. He doesnt, and they never even thought to check. :rolleyes:
    Member no.1 of the 'I'm not in a clique' group :rotfl:
    I have done reading too!
    To avoid all evil, to do good,
    to purify the mind- that is the
    teaching of the Buddhas.
  • pandas66
    pandas66 Posts: 18,811 Forumite
    My experience is appaulling. Been separated /divorced 11 years and its been a financial nightmare ever since. Ex claimed in the divorce shared custody. (HUH)
    The oweness is on the wrong partner. I (as parent with care) have had to keep 'tabs' on ex's unemployment to employment and income, also living circumstances and travel expences. All of which I detest as it undermines confidence A) that you DO end up knowing his salary/outgoings. B) how little information they are bound to give. C) absent parent has a protected income, parent with care DOESN'T.
    There are no penalties if they haven't informed them of A) a rise in salary B) outgoings have dropped. C) they 'miss' a payment.
    It all gets added up into arrears which you can't apply interest to or take them to court to recover.
    I have found it to be very one sided and throughly demoralising. Ex leaves the country this summer to live abroad and so a new chapter of chasing across the water starts. Never had a good word to say about them. Too little action. a nightmare.
    Panda xx

    :Tg :jo:Dn ;)e:Dn;)o:jw :T :eek:

    missing kipper No 2.....:cool:
  • trickytrolleys
    trickytrolleys Posts: 6,519 Forumite
    Agree iwth all the above - useless!! I contacted the last july and so far I think they have sent out a letter!!! But by some of the stories I hear I think im doing well!!
    :D I understand ALOT more than I care to let on :D
  • chugalug
    chugalug Posts: 969 Forumite
    Any tips?? Never ever give up. Be persistent, ring every day if necessary. Send info in writing by recorded delivery so someone has to sign. It took me 10 years to get anything out of my ex but I learnt some valuable lessons. Once he had a deduction of earnings order put on him he left his job so I had to start again. Only took a year the second time. Now waiting for him to leave his job again. The CSA are overworked, underpaid and demoralised - a management issue. The whole system needs to be scrapped and started again but bearing in mind the lessons learnt from the current fiasco. Will they do it?? Of course not. At least my ex cant claim shared custody - not seen his kids for years! Of course as daveboy says there are fathers out there who are willing to support their kids but by definition they wont be a problem for the CSA. Will pay up voluntarily even if the assessment is unfair.
    ~A mind is a terrible thing to waste on housework~
  • calleyw
    calleyw Posts: 9,896 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    One tip I can give is don't get mad at the people you are dealing with at the end of the phone.

    They are only doing there job and being paid a pitance about 13K to have to put up with abuse.

    I have dealings with the CSA via hubby.

    They can be slow and useless. Hubby wanted to change from SO to DD. He had to fill the forms in 3 times as they kept sending his forms to be filed rather than to the bank :mad:

    Half the time they don't know what is going on. And they only go after the soft targets like my hubby who was paying via private agreement anyway. People who are difficult they seem to not bother with.

    A man has a duty to pay for his children. He made them. I think a lot of men are not trying to hurt there children but there ex-partners. As they fear that they are going to spend the money on themselves rather than the children.

    Not saying that is right. But I have feeling that is what some them think.

    Yours

    Calley
    Hope for everything and expect nothing!!!

    Good enough is almost always good enough -Prof Barry Schwartz

    If it scares you, it might be a good thing to try -Seth Godin
  • Savvy_Sue
    Savvy_Sue Posts: 47,337 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    calleyw wrote:
    They are only doing there job and being paid a pitance about 13K to have to put up with abuse.
    Less than that according to the ad I saw today, AND they have to work one evening per week AND one Saturday per month. No wonder they can't get the staff!
    Signature removed for peace of mind
  • calleyw
    calleyw Posts: 9,896 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Savvy_Sue wrote:
    Less than that according to the ad I saw today, AND they have to work one evening per week AND one Saturday per month. No wonder they can't get the staff!


    Really last time I saw them advertising for people last year it was for about £12600 ish which I thought would have gone up by now. Which I was though was naff and was for a AO grade or an Admin Officer.


    Yours

    Calley
    Hope for everything and expect nothing!!!

    Good enough is almost always good enough -Prof Barry Schwartz

    If it scares you, it might be a good thing to try -Seth Godin
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