I am having trouble with a housing association and no matter where I turn, no one will help me.
I own my house and 3 years ago a family moved in next door and started to make my life hell.
They used to play their X Box 24 hours a day and make my house vibrate and when I asked her to turn it down, she put it on full blast and went to Spain for 2 weeks.
The daughters boyfriend who lives in there has just been sent to prison for 5 years for drug dealing and they really are the family from hell.
Last year i complained to the housing association and when they spoke to her she lied and made out I had done all sorts of stuff to her that I hadn't and they believed her and refused to help me anymore, but I kept on and they eventually with the help of one really nice woman who worked there they gave her an ABC for harrassment.
She has now married and the new husband is working his way through the house knocking it down, and they think they can pull up hedges and knock down fences when they want to.
I have asked the Housing association to ask them not to tough my boundaries, but the nice woman has left and they now have a man who refuses to either help me, or even respond to my emails or phone calls, he said we have to sort it out ourselves, I have told him that I am intimidated and frightened by them, but he still refuses to help
I contacted the ombadsman but apparently they will only help tenants,
does anyone have any suggestions