Ebay log-in not working

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I know that I am using the correct details to log-in with (written down) but Ebay keeps telling me that they don't match and when I try the 'forgotten password' link I can't get that to work with my email address.

Is it possible that I have been wiped from the system because I don't log-in very often?

I even tried the log-in using Paypal details but that won't work either :(
(I get into Paypal OK)

any suggestions
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