Clydesdale Bank gold credit card - online registering

JustAnotherSaver · 25 August 2016 at 9:15PM

Recently took out a gold credit card with them - the one advertised on MSE with the long 0%.

I just came to register for online banking tonight so i can keep tabs on the account (& also find out my limit since i've not spotted it on any paperwork so far) & it seems i can't register for online banking.

I can if i have a debit card, or if i've set up telephone banking apparently, but i only have a credit card.

Has anyone else been able to do it here?

starM · 25 August 2016 at 11:39PM

I have read somewhere that you can only service credit card online if you hold a Clydesdale current account.

JustAnotherSaver · 26 August 2016 at 6:13AM

So in short, for the duration of this credit card I should just open a current account with them.

It'd make it easier when paying off the card too I suppose, rather than faffing about with a phone call.

nb0825 · 26 August 2016 at 10:17AM

yes same here. applied for credit card, they said only internet banking if you have an account. Opened an account online, had to call them to "merge" the two together

System · 26 August 2016 at 6:23PM

Just open an instant saver account - no credit check.
Debit Mastercard, access to their online facilities.

pauljoecoe · 27 August 2016 at 12:16AM

I just set up a minimum payment with them and then monitored the paper statements each month. Old school I know but it worked.

JustAnotherSaver · 27 August 2016 at 8:52AM

I tried opening an internet saver account but they wanted me to go in branch :eek:

So tried opening a current account & registering for online banking but it said i'm already a customer.

So i go to fill in the details of not having my details and on the next page it asks me for characters of my secret word or whatever, plus my favourite book.

Nice. Would be helpful if it had asked me those things at registration time so i could answer them.

pauljoecoe wrote: »

I just set up a minimum payment with them and then monitored the paper statements each month. Old school I know but it worked.

And when it came time to pay it all off?

JustAnotherSaver · 27 August 2016 at 2:10PM

Well i telephoned Clydesdale as that was the next step.

Basically i can't open any sort of account now online as i already have a customer number, or something to that effect. If i want to open a new account then i would either have to go in branch (we don't have one) or get forwarded to another department on the phone after those i'd already passed through.

I told the woman on the phone that i'll leave it. It's a lot of work for what it is really.

Gavoo7 · 9 September 2016 at 4:18PM

I applied and was accepted for the gold Mastercard as I wanted to take advantage of the long 0% purchase offer, however I applied for the B account to manage the credit card 'online' and have been rejected.......guess I'll have to try for the savings account if that gives me access.

JustAnotherSaver · 23 September 2016 at 1:23PM

Well today i figured i'd apply for a current account over the phone since i had time & since they offered that the last time i called.

They asked why i wanted to open one so i told them.

They told me that they couldn't offer me one as it wasn't a good enough reason to open one.

Seriously, Clydesdale are ridiculous. No online banking for credit cards & can't open a current account so i can manage my credit card account.

Clydesdale Bank gold credit card - online registering

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