We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
P&O ferries rip off!
Albirlaup
Posts: 14 Forumite
I am an ex-shareholder of P&O, when they changed hands I chose to remain a "unitholder" - ie retain the travel discount rights in exchange for reduced price for my shares. So in effect they kept some of my money invested in the company, non returnable.
I am now trying to make a Portsmouth Bilbao ferry booking which spans the year end; out 07 return 08. No problem with on line booking at full price..... but when using the unit holder's page in order to get my discount it refuses to let me book a cabin for my return - so rejects my whole booking!
Several emails to customer service, and one to PR dept met with irrelevant replies (no reply at all from PR!)
So what do you think guys, rip off or what!
I am now trying to make a Portsmouth Bilbao ferry booking which spans the year end; out 07 return 08. No problem with on line booking at full price..... but when using the unit holder's page in order to get my discount it refuses to let me book a cabin for my return - so rejects my whole booking!
Several emails to customer service, and one to PR dept met with irrelevant replies (no reply at all from PR!)
So what do you think guys, rip off or what!
0
Comments
-
Sounds a bit off to me. Is there no number for the PR that you can actually speak to someone?!?!
*If you like the advice I give...let me know by clicking the THANKS button* 0 -
Daily Telegraph seem to think P&O less than honest too!
https://www.telegraph.co.uk/travel/main.jhtml?xml=/travel/2007/03/24/etferrynews124.xml
P&O spokesperson just about admits it!!0 -
Just heard from P&O....... they are prepared to buy back my "units" !!
Guilty as accused????0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.4K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.8K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards