We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Thomas Cook complaints address

Options
Does anybody have an address and point of contact for a complaint towards Thomas Cook?

Many thanks

Comments

  • bobesox
    bobesox Posts: 129 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I just received an email back from [EMAIL="relations.customer@thomascook.com"]relations.customer@thomascook.com[/EMAIL] giving me a case reference in relation to my complaint. Appears it may take up to 28 days for them to investigate.
    CHEAP IN COST NOT IN STYLE...
  • keanufan
    keanufan Posts: 16 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thomas Cook Group plc,
    3rd Floor,
    South Building,
    200 Aldersgate,
    London,
    EC1A 4HD
  • complain@thomascookholiday.co.uk

    you will get good response and apologies in terms of good compensation :beer:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.