Help with G24 Invoice/Fine

anesh_2 · 12 September 2014 at 9:40PM

Hi All

First time posting but long time reader.

I need assistance with regards to an invoice from G24, received on the 12 Sept 2014 (issue date is 8 Sept), the invoice details that I exceeded the 2hr parking limited at Homebase in Leicester by 25 minutes.

The thing is I had hired the Hertz 24/7 van, which was located in the Homebase parking are, for 2 hours and a bit and had left my vehicle in the same area. The time stamps are correct and I hhave an invoice from Hertz confirming the hiring times.

I have read through the NEWBIE forum and want to go back to Homebase and see if they can scrap it but not sure if I have a leg to stand on as I had been using the Hertz van and not shopping in Homebase.

Any assistance getting out of this will be greatly appreciated.

Regards
Anesh

Dee140157 · 12 September 2014 at 10:14PM

Read newbie thread (see my signature ) and just appeal.
If Hertz share car park with Homebase then go in to Hertz and complain.

anesh_2 · 18 September 2014 at 4:40PM

Hi

Thanks for responding..
Just an update I went to Homebase and they sorted it out for me. I took along the invoice and a copy of the invoice from hertz which detailed the date and time the vehicle was hired.

The charge has been waived glad that was sorted out..

Dee140157 · 18 September 2014 at 5:08PM

Successful complaints rule again. By far and away the easiest. Make sure you have it in writing though in case the PPC follow it up.

Help with G24 Invoice/Fine

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