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My Claims Expert

fcwalker
fcwalker Posts: 21 Forumite
in Reclaim PPI & other insurance
Has anybody had any experience of using My Claims expert?

Comments

  • dunstonh
    dunstonh Posts: 119,502 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Judging by all the negative posts on the board, the answer would be yes they have.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • cb72
    cb72 Posts: 1 Newbie
    Avoid at all costs!!!! I have had a terrible experience with them - they are harassing me for payment for a service that they haven't provided.

    1 email, 1 letter and up to 6 phone calls a day for 3 months!

    Stay well away!
  • The_Marksman
    The_Marksman Posts: 1,712 Forumite
    fcwalker wrote: »
    Has anybody had any experience of using My Claims expert?
    DO NOT USE A CLAIMS COMPANY
    do it yourself, its easy and you keep all of any just rewards ;)

    to get you started, Look here for info and reasons for being miss-sold your ppi

    http://www.moneysavingexpert.com/rec...nsurance#step2

    Once you have had a read though and have your reasons. You will need to fill in a consumer complaints questionnaire. Which I would download, have a read though and familiarise yourself with the questionnaire and its layout. The questionnaire can be found here

    http://www.moneysavingexpert.com/rec...nsurance#step3

    the main info you will need to complete the questionnaire is:
    • Loan account number/numbers OR CC account number/numbers
    • start date
    • finish date
    • and your reasons

    then complete the form and send it off. If you ring bank or CC company they may have a ppi complaint line and can start your complaint for you over the phone but id get as much info ready before phoning them.

    simples, hope that may help, good luck
    :p:D:p Perfer et obdurai dolor hic tibi proderit olim :p:D:p
  • jac163
    jac163 Posts: 1 Newbie
    I used them to claim ppi payments back from Barclaycard.
    To be fair they won me nearly £6000 but it cost me about 25% of the win.
    They seemed to be a fly by night company.
    I was getting emails from them that didn't seem related to my case.

    They would tell me they sent stuff through the mail or they left messages on my phone but I never received anything like that from them.
    It was all emails

    I only received letters from Barclaycard informing me they were complying with orders to pay me.
    They then closed my account.
  • staffie1
    staffie1 Posts: 1,967 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    The_Marksman wrote: »
    DO NOT USE A CLAIMS COMPANY
    do it yourself, its easy and you keep all of any just rewards ;)

    to get you started, Look here for info and reasons for being miss-sold your ppi

    http://www.moneysavingexpert.com/rec...nsurance#step2

    Once you have had a read though and have your reasons. You will need to fill in a consumer complaints questionnaire. Which I would download, have a read though and familiarise yourself with the questionnaire and its layout. The questionnaire can be found here

    http://www.moneysavingexpert.com/rec...nsurance#step3

    the main info you will need to complete the questionnaire is:
    • Loan account number/numbers OR CC account number/numbers
    • start date
    • finish date
    • and your reasons

    then complete the form and send it off. If you ring bank or CC company they may have a ppi complaint line and can start your complaint for you over the phone but id get as much info ready before phoning them.

    simples, hope that may help, good luck

    Your links aren't working for some reason. Is the information the same as in 'Reclaim 1000's' tab at the top of the home page? (I'm about to start off my claims myself!). :)
    If you will the end, you must will the means.
  • Tracks4ever
    Tracks4ever Posts: 2 Newbie
    edited 12 November 2013 at 7:57PM
    Gareth Simister tried to sign me up to a plan with myclaimsexpert.

    He first phone out of the blue me saying id filled out somekind of survey and said he could help me with my debts, I said ok how does it work. So he gave me his speech about how great signing up to myclaimsexpert would be for me.

    After I said I would think about it which was tough because he didnt want to get off the phone.

    I felt like he was trying to give me the hard sell constantly calling me twice a day and not allowing me time to think, it was very annoying being pestered like this.

    Then I got advice from the bank and realised i wouldnt have to pay a ripp off £35.00 management fee which is what was in the plan Gareth had for me they agreed to freeze the interest on my debts, Plus i found out it would have servely damaged my credit rating this is something he forgot to mentioned.

    When i told Gareth i didnt want to go ahead with it because i would like to do it through my bank, he then said i was wasting his time then hung up on me. The rude experience has put me off any kind of debt management company.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Tracks4ever wrote: »
    The rude experience has put me off any kind of debt management company.
    "Rude experience" should be the least of the reasons to give Claims Management Companies a wide berth. The main reason should be (and is) the completely unnecessary costs!
  • Tracks4ever
    Tracks4ever Posts: 2 Newbie
    Moneyineptitude wrote: »
    "Rude experience" should be the least of the reasons to give Claims Management Companies a wide berth. The main reason should be (and is) the completely unnecessary costs!
    Ohnestly they claim to help you, but it only looks like they are only interested in lining there pockets, The whole experience has left a bad taste in my mouth. Id never recommend myclaimsexpert to anyone.
  • Real
    Real Posts: 1 Newbie
    edited 12 November 2013 at 8:20AM
    Myclaimsexpert cold called me then said i had filled out a online survey saying I was struggling with debts which is a complete lie.

    I have no idea where they got my information, I said to the sales person i was not interested because i had my out standing debts under control, the guy then still tried to sign me up to a management plan. I said please I am not interested the phone call ended with me having to put the phone down.

    After the first call from myclaimsexpert, then the next week got at least 3 calls a day from them saying the same script that I filled out a online survey saying I was struggling with debts.

    Not happy being cold called like this from myclaimsexpert ]
  • carolhh
    carolhh Posts: 1 Newbie
    I keep getting calls from myclaimsexpert every day I dont even have debts, I run a successful business iv told them this time and time again and they still call me im thinking about changing my number.
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