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Halifax online helpdesk email address?

mrs.way
mrs.way Posts: 133 Forumite
in Budgeting & bank accounts
Hi,

Does anyone know how to contact the halifax online helpdesk by email? Cannot find it ANYWHERE!

Thanks

:)

Comments

  • Baldur
    Baldur Posts: 6,565 Forumite
    http://www.halifax.co.uk/contactus/contactushome.asp
    Contact us by Email
    If you're registered for our online service and you need help you can email us. We've recently added a new Online Help section that aims to answer your questions on-site. Clicking 'Help' from the top right hand corner of the online service will open 'Online banking help'.
    You can then use the search tool to find an answer to your question. For further help, you'll see an option to "Email our Online Support team". Someone from that team will then email you back with an answer to your query.
  • mrs.way
    mrs.way Posts: 133 Forumite
    Thanks......still can't find it :( won't tell you where I work either lol!!!!!!
  • Baldur
    Baldur Posts: 6,565 Forumite
    mrs.way wrote: »
    Thanks......still can't find it :( won't tell you where I work either lol!!!!!!
    Must admit that I've never looked myself.

    I couldn't hazard a guess about where you work... ;)
  • book12
    book12 Posts: 2,557 Forumite
    [EMAIL="OnlineHelpdesk@halifax.co.uk"]OnlineHelpdesk@halifax.co.uk[/EMAIL]
    helpdesk@halifax.co.uk

    I received e-mails from those two e-mail addresses before.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    mrs.way wrote: »
    Thanks......still can't find it
    Log in
    Click 'help'
    Type any word in the search box and click 'search'
    The option to e-mail them (if your question isn't covered) then appears

    :D
  • mrs.way
    mrs.way Posts: 133 Forumite
    haha will carry on looking :)

    lol!!! no wonder the customers get stressed if the staff can't even find it haha
  • mrs.way
    mrs.way Posts: 133 Forumite
    ahhh thank you everyone else as well :)
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