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Total idiot - help with football tickets please
lexilex
Posts: 1,953 Forumite
I have no idea whether this is the right place to post this so sorry if it isn't.
My boyfriend has decided he wants to see a Barcelona game for his 21st. This morning I bought a pair of tickets for the Barcelona Vs Villareal game in January from the official Barcalona site. Got to the page where it asked me to print off tickets or print off confirmation to show them at the ticket office, then STUPIDLY I came off the page. I tried to go back but it wouldn't let me. I've no email confirmation (which seems a bit daft but HEY I can't talk about stupidity) but the money has come out of my account so I will have proof of payment.
I tried to find an email address on the site, but it kept changing back to Spanish so I wasn't really getting anywhere. I've sent an email to some address I found but no reply as of yet and I am panicking a lot.
Just wondering if anyone can advise on what to do next, bit worried I've just chucked £100 down the drain...
My boyfriend has decided he wants to see a Barcelona game for his 21st. This morning I bought a pair of tickets for the Barcelona Vs Villareal game in January from the official Barcalona site. Got to the page where it asked me to print off tickets or print off confirmation to show them at the ticket office, then STUPIDLY I came off the page. I tried to go back but it wouldn't let me. I've no email confirmation (which seems a bit daft but HEY I can't talk about stupidity) but the money has come out of my account so I will have proof of payment.
I tried to find an email address on the site, but it kept changing back to Spanish so I wasn't really getting anywhere. I've sent an email to some address I found but no reply as of yet and I am panicking a lot.
Just wondering if anyone can advise on what to do next, bit worried I've just chucked £100 down the drain...
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Comments
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Whats the web site the link you gave just goes to trip advisor rather than ticket web site0
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Whats the web site the link you gave just goes to trip advisor rather than ticket web site
Sorry about that, posted the same thing on Trip Advisor hoping someone might be able to help and then copied and pasted the post on to here.
I got the tickets from here
www.fcbarcelona.com/web/english
which I believe is the office Barcelona website (I realllllly hope I am right)
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I would ring them - you'll find someone that speaks English.Gone ... or have I?0
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Use your credit/Debit card statement as proof of purchase, Should work.0
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I don't know if this will help but if you look at the bottom right of the page where there is a heading HIGHLIGHTS underneath it says Tickets pending printing if you click that you get to a page that says
Please, enter the number of the credit card you used to make the purchase and a box for credit card number.
Stan0
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