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Help- Buyer paid by paypal but it think i'm being ripped off.

I have sold an item on ebay and been paid via paypal but I'm fairly sure i'm being ripped off.

I advertised my item and bidding had reached £120 with 5 days to go. I had a Buy It Now option for £300 and my buyer chose to 'Buy It Now'.
The payment, including the £14.99 postage was paid almost immediately with paypal.

The ebay members account is 6575mark (all names are changed slightly to avoid any privacy issues). This account is brand new and only opened on the day of purchase. No feedback or history obviously.
The Paypal payment is made by someone called Dennis Frand (who is an unverified user) with an email address of HeavyJ******@yahoo.com.

The shipping address on the Paypal payment is to Mr Steven Moshood at an address in Newcastle Upon Tyne. (but spelled incorrectly New Castle Upon Tyn!). A check of the voters list foir that address shows an Asian family living there but no 'Stephen Moshood'.

I then recieve an email that appears to be a 'your item has sold...' and appears to be from Ebay, however I have forwarded it to Ebay for checking and they tell me it is a spoof email. This shows the Ebay account holder as being Mark Jason from an address in Broad Street in Fulham, Berkshire. I can find no trace of any such address in Fulham and the post code for the address is 'sw6 2ru' which doesn't appear to be a fulham postcode.

There is a message on the bottom of the Paypal transaction where the buyer can manually type a message for the buyer. The Buyer has typed the following message: "Give this package to Mr Stephen Moshood with out ID.
Thanks"

So far my EBAY fees for listing this item and selling it are showing as £29.62.
My Paypal fees for recieving the money are showing as £12.48.

I have £302.51 sitting in my Paypal account but because of all the above issues I suspect that it has been paid with a stolen credit card and that by the time I post the phone out the Paypal account will get frozen and the monies removed. Even if I draw the money out from Paypal I suspect they will claw it back or charge it to my card.

I'm very new to selling on Ebay and using Paypal. I have read both websites for hours and am completely stuck as to what to do. I'd like to be able to just have the transaction voided and all my fees refunded so I can re-list my item and get it sold to a genuine customer.

I'd be really grateful if anyone could help with some advice on what to do now.

Comments

  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Hmmm, does sound dodgy to me.

    If I were you, I would refund the payment (you don't want to accept, withdraw it and then have it reversed do you?!) and then file them as a non paying bidder (or whatever it is called these days, but not sure how many days have to pass before you do this) to get your fees back.
    Tank fly boss walk jam nitty gritty...
  • silkyuk9
    silkyuk9 Posts: 2,815 Forumite
    The money is only in your paypal account, not your bank account, read my thread on HOW CROOKED IS EBAY, you will see a story similar to yours. the money may not appear in your bank account once transfered, be careful, inform the police, if you think you need to. i would imagine this is a dodgy deal, by the way what was the item you were selling
    All the big powers they've silenced me. So much for free speech and choice on this fundamental human right, and outing the liars.
  • crazy_guy
    crazy_guy Posts: 823 Forumite
    Any doubts then immediately refund and relist - you can claim fees back via ebay so there will be no loss involved. Listen to your instincts, fraud involving phones on ebay is rife - dont take the risk, only send the item off unless you are completely happy.
    Alternatively the buyer should have a correct phone number - use that and express your concerns - true buyers will have no problems with this
  • richto
    richto Posts: 821 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Be very careful of orders from foreigners as above. 75%+ of my fraud attempts come from those with obviously West African or Asian delivery names.

    I get 2 or 3 attempts a week ( I sell high value audio / video goods). But zero losses in two years so far as I ONLY ship to confirmed delivery addresses valid for seller protection if they want to pay via Praypal.

    Twice now when the ebay accounts have been NAURd for fraud, and they have an address outside the EU and im sure its a fraudulent payment then I have ignored the unconfirmed address, and posted them two house bricks and marked it with a high value for customs :-) Well worth the shipping costs for the irate messages from the scammer when he paid to receive it. Then I refund the Paypal payment so I dont get hit with a chargeback fee when the real owner realises...
  • carrie483
    carrie483 Posts: 1,868 Forumite
    The sw6 postcode is in Fulham it seems, near the Chealsea College of Art And Design, (done a check on streetmap.co.uk, Its near Parsons Green and Fulham Broadway station) Either Townmead street or Althea Street. Does seem very dodgy, go to the police and show them everything. They do take this seriously.
    Accept that some days you're the pigeon and some days you're the statue.
  • bleugh
    bleugh Posts: 1,796 Forumite
    read up on https://www.paypalwarning.com
    https://www.aboutpaypal.org
    https://www.paypalsucks.com


    you could get out of this easilly by refusing to ship to a non-verified address

    i will NEVER* accept paypal for amounts over £30, its just
    insecure

    *unless i know them personally or something


    Oh, if you've felt the need to 'ask' about this transaction, walk away.......what would you rather, a neg, or -300 quid overdrawn?
    money saving my @rse.
    I've spent 10x as much as I would if I had never discovered this website :-)
    :: No Links in signatures please - FM ::
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