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  • chouchou
    • #2
    • 6th Mar 09, 2:29 AM
    • #2
    • 6th Mar 09, 2:29 AM
    Again, not triffick ! questions are irrelevant in places and relevant ones not asked... I reckon just a ploy to pass your details around.... VERY disappointed :confused:
  • birdruth
    • #3
    • 11th Apr 09, 3:59 PM
    • #3
    • 11th Apr 09, 3:59 PM
    I've tried on 2 separate occasions to get quotes, but there are bugs on the page and I can't complete the forms.

    Infuriating. And there's no phone number to get advice or help.

    Would not recommend
  • Linedanger
    • #4
    • 24th Jul 09, 12:55 PM
    • #4
    • 24th Jul 09, 12:55 PM
    Looking for Home insurance
    Went through the questionairre on Comparethe market, and it gave me about a dozen quotes, cheapest 176.
    Then on a second window did the same on Money supermarket, which gave me about 30 quotes, cheapest about 130.
    While I was going through the 2nd quote, I was phoned by someone from Meerkat who said she had other quotes and could put me through to someone right now.
    I told her where to go and continued with supermarket, where I finished up with Churchill, because of the extra disc, because I have my car insured with them.
    135 from a 'reputable' company

    Didn't like meerkat tactics /.';.]#'#'
    • SES
    • By SES 28th Sep 09, 5:36 PM
    • 6 Posts
    • 1 Thanks
    • #5
    • 28th Sep 09, 5:36 PM
    • #5
    • 28th Sep 09, 5:36 PM
    With Comparethemarket I could not get 9 year to claims protected
    • bartman
    • By bartman 28th Sep 09, 6:27 PM
    • 316 Posts
    • 102 Thanks
    • #6
    • 28th Sep 09, 6:27 PM
    • #6
    • 28th Sep 09, 6:27 PM
    While I was going through the 2nd quote, I was phoned by someone from Meerkat who said she had other quotes and could put me through to someone right now.
    Originally posted by Linedanger
    Whichever comparison site I use, I make a point of never giving my real phone number.
    • worried jim
    • By worried jim 28th Sep 09, 6:30 PM
    • 9,134 Posts
    • 14,067 Thanks
    worried jim
    • #7
    • 28th Sep 09, 6:30 PM
    • #7
    • 28th Sep 09, 6:30 PM
    Whichever comparison site I use, I make a point of never giving my real phone number.
    Originally posted by bartman

    I just put a duff tel number in as well.
  • shanusmaximus
    • #8
    • 17th Nov 09, 4:43 PM
    buggy site, annoying
    • #8
    • 17th Nov 09, 4:43 PM
    I couldn't get past the first page either, added my details and my house details 3 times, whenever I clicked next it just reset all the fields and made me want to break things.

    Not going back!
    • Oscar The Grouch
    • By Oscar The Grouch 17th Nov 09, 7:21 PM
    • 2,187 Posts
    • 1,228 Thanks
    Oscar The Grouch
    • #9
    • 17th Nov 09, 7:21 PM
    • #9
    • 17th Nov 09, 7:21 PM
    Have a look at the small print on the first page of their website. It confirms they are a trading name for BISL Limited. BISL used to be known to everyone as "Budget Insurance Services Limited".

    I've had many run-ins with Budget in the past and the failure of their systems (including a broken electronic fax program that they had no back-up for, resulting in claims not being notified to insurers). Whether Compare are any better, I wouldn't like to say. Posts on this thread would seem to indicate that most people aren't impressed.
  • jeremyambles
    I just put a duff tel number in as well.
    Originally posted by worried jim
    Yep, I've made the mistake in the past of giving my real number only to find a week later that I'm getting 5 phone calls a day from different companies. Now I just type in 01234567891.

    • By NEWBURY IMP 27th Sep 10, 1:52 PM
    • 47 Posts
    • 1 Thanks
    The quote that vanished
    I would like to warn others, so they dont have the same experience as I have had today.
    Got a home insurance quote from Compare the Market on 09/09/10 ready for my renewal date of 01/10/10. Went onto site this morning to retrieve and purchase -only to find the quote no longer available, and the replacement quote from another company is exactly 100% more expensive. In my experience most quotes are valid for 90 days - but at the very least I would expected it to have lasted until my renewal date.
    Please be aware.
  • Riddeck
    Wish I'd never tried them
    Number of concerns here - firstly I should have checked here before using Comparethemarket as I am now getting loads of calls everyday from companies that came up on the site but I have no intention of using. Secondly, I think price should not be the overriding consideration. I suggest a quick google search to check out the insurers customer service - in the event you have a claim you'll be pleased you paid a few quid more to get service that is there for you and can deal effectively. Some of the smaller cheaper companies have appalling reviews on how they deal with claims. Finally, why is that on every quote comparison I tried the cheapest quote is always from QuoteMart which is part of BISL, the same group that owns Comparethemarket - strange that. in future I will do as I finally did this time and research the market myself rather than be at the mercy of a company that seems to have its primary interest in getting a whole stack of personal info and passing it on for money to others.
    • Imnoexpert
    • By Imnoexpert 11th Nov 10, 6:58 PM
    • 300 Posts
    • 123 Thanks
    I tried a number of comparison sites brfore using CTM. Theirs were cheaper than the others and after tweaking the quote and talking to an agent I bought insurance.

    When the documents came though the cover was not what was shown on the CTM confirmation of the quote (accidental damage was missed off - even though I requested it on CTM and it was shown on the list of quotes with a big tick). When I phoned the company they deafed me out and wanted to charge an extra 40 to add it. They also said I had ticked a box saying I had a 5 year no claim even though I had written in the details of the claim. On checking back this was not the case.

    Curiously I went to another company on the list and found that they too had me down a ticking this box and they too offered a Paragon policy. By the way if I have this right, Insure are part of the Churchill Group owned by RBS as are Privilege. They also do Tesco and Age concern (but it may have all changed).

    The first company told me if I had discovered this after the start date of the policy they would have charged me (or tried to) 30 odd for an administration fee (whatever happened to the cooling off period?).

    So next year I will start the process early, read all the policy details before I commit, and order in good time to ensure I can do the whole thing again if the policy confirmation is wrong. I bet lots of people don't check this stuff.
  • JShe
    This week i began a search for a new contents insurance policy through Compare The Market. I selected the best option which appeared to be Endsleigh (which made note of the fact that they specialise in contents insurance for shared households). The Compare The Market details were pulled into the Endsleigh site which then went straight to payment, without allowing you to review the details they've taken across. I paid my deposit and checked through the policy details. I noticed 3 major mistakes: my address, details of an imaginary partner that i don't have and a statement that i lived with family only, despite the fact that I share with my housemate.

    I immedately rang Endsleigh who told me i would have to wait 24 hours before they could make any changes, and that they couldn't advise me whether the family misinformation would affect the amount i had to pay.

    When i called again today they updated the information and gave me a new quote which was over 300 more expensive. They also said that they have constant problems with Compare the Market and that the information is rarely pulled in properly. Although when he checked the information he said that it had come through that i was in a non-family shared household but that they hadn't taken that into account in the quote.

    Needless to say i have cancelled this policy but as far as I can see there are problems with the service that Compare The Market are offering, and insurance sites should be giving consumers the opporunity to review the info pulled across before they are asked for payment.

    I also don't understand why it costs 300 more for me to insure 15000 of contents when i share my flat with a friend i have known for 12 years and lived with for over 6 years, as opposed to any family member or boyfriend, especially through a company who are recommended as specialising in non-family house shares!!!!!
    • skdalziel1961
    • By skdalziel1961 26th Jan 12, 10:22 AM
    • 3 Posts
    • 0 Thanks
    No problems here
    Used Compare The Market for my Contents Insurance quote - did all the ones in the list on this site first! - and they came up with the best price for what I wanted.
    I tweaked various options that some other sites forced me to have to produce a proper comparison between them and I ended up using CTM as they still gave me the best value.
    Saved over 100! which I am very pleased about.
    Did not have any of the issues others seem to have had, all details went through to the company I actually bought off correctly and I only needed a slight tweak to the Excess element.
    • JasonW42
    • By JasonW42 6th Feb 12, 8:44 PM
    • 5 Posts
    • 1 Thanks
    Just saved 270!
    Just been on the CTM site and saved 270 by going with Halifax instead of my Current Direct Line.

    Cheers MSE for pointing me in the right direction...

    • whitelabel
    • By whitelabel 6th Feb 12, 9:12 PM
    • 2,117 Posts
    • 1,535 Thanks
    was 450 cheaper to renew with me current, that the cheapest comparethemarket quote... guessed who i went with !
    every little helps
    • Bargainetta
    • By Bargainetta 29th Jul 12, 7:27 PM
    • 77 Posts
    • 34 Thanks
    I have a 98 Honda Civic with v low mileage which the insurance comparison site valued at 395. Probably no point in altering that value because that is probably what I get for it in a right off but the point is that the first quote gave a total excess of 400 and the others weren't very much better so quite what is the point of insurance apart from it being a legal requirement.
  • saagar408
    Few this wrong in the questionnaire
    Tried to apply for home insurance and found issues with:
    • No option for the second policy holder to work part time
    • No option to enter details if we have past claims history
    The question asks how many years you've continuously held insurance and I think it automatically assumes that this also means that this is the NCD years which isn't the same.

    Shame that on Martin's site this is the first comparison option for people that have made past claims.
  • rubbish_at_usernames
    Simpler than it used to be, it had the cheapest results of all the comparison sites AND I get a baby Oleg! win/win
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