Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

    • Sairah
    • By Sairah 20th Mar 17, 6:32 AM
    • 9Posts
    • 4Thanks
    problems with Mysurvey
    • #1
    • 20th Mar 17, 6:32 AM
    problems with Mysurvey 20th Mar 17 at 6:32 AM
    Anyone having problems with my survey? they seem to have stopped giving me surveys since Christmas. I have messaged them, but they are ignoring me.
Page 1
    • culpepper
    • By culpepper 20th Mar 17, 11:47 AM
    • 3,904 Posts
    • 7,255 Thanks
    • #2
    • 20th Mar 17, 11:47 AM
    • #2
    • 20th Mar 17, 11:47 AM
    Try emailing them from a different email address. When i had problems with them previously, they seemed to have some sort of filter in place to ignore known email addresses and the minute i did it from a new one, I got an answer. I think every few years, they do a demographic cull (although they wouldn't admit it) and I had to argue to receive my 'earned' points but they did pay up.
    • MLE007
    • By MLE007 20th Mar 17, 12:05 PM
    • 309 Posts
    • 1,685 Thanks
    • #3
    • 20th Mar 17, 12:05 PM
    • #3
    • 20th Mar 17, 12:05 PM
    Mysurvey aren't the best for customer service I'm afraid. You can try what the previous poster suggested but wouldn't hold my breath where they are concerned.
    2018 in 2018 1152.08

    2017 in 2017 4727.33
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

884Posts Today

6,230Users online

Martin's Twitter