Solarplicity End Of Fixed Price

greyteam1959 · 9 July 2018 at 5:12PM

My fixed price dual fuel ends on August 21st 2018 & by my calculation I should have received notification from them.
Is it 42 working days or just 42 days ??
And before anybody says ring them or email them, there is absolutely no point at all as they are the worst company to communicate with ever ever ever.

[Deleted User] · 9 July 2018 at 6:21PM

It is 49 calendar days. There are supposed to get in touch between the 49th and 42nd days before the fixed price end date.

greyteam1959 · 9 July 2018 at 6:39PM

Many thanks.
I'm not expecting them to contact me at all going on past performance !!

[Deleted User] · 9 July 2018 at 7:26PM

After the 42nd day, you are free from any early exit fees if they haven't been in touch in any case.

Saxblower · 12 July 2018 at 10:37AM

Hi all
I wish I had not joined Solarplicity & read more reviews
Their customer service is atrocious to put it mildly
They don't answer phone or reply to emails !

Advice : Don't join this utility Supplier

Chirpy_Cheep_Cheep · 23 September 2018 at 12:00PM

Saxblower wrote: »

Hi all
I wish I had not joined Solarplicity & read more reviews
Their customer service is atrocious to put it mildly
They don't answer phone or reply to emails !

Advice : Don't join this utility Supplier

Hear, hear. I lasted 4 months with Solarplicity then couldn't take the incompetence any more and switched away

Solarplicity End Of Fixed Price

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