Quickquid Successful Reclaim

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  • TomW1988
    TomW1988 Posts: 24 Forumite
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    Hi Aqua,

    Top news on the reclaim from QQ.

    I have had a refund from lending stream, due one from wonga in January and like you experiencing issues with QQ paying £1600 to me after being ordered by the FOS on the 2nd September.

    Was there anything in particular that you did?
  • Aqua1985
    Aqua1985 Posts: 46 Forumite
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    TomW1988 wrote: »
    Hi Aqua,

    Top news on the reclaim from QQ.

    I have had a refund from lending stream, due one from wonga in January and like you experiencing issues with QQ paying £1600 to me after being ordered by the FOS on the 2nd September.

    Was there anything in particular that you did?

    Yes call the Enova team who are handling these complaints after 3om weekdays as they are based in the US on 0800 0163114. If you call before this you get the night shift in the states who aren't as helpful. Can also email them and cc in your adjudicator from the financial ombudsmen. In terms of wonga best guess is we are going to get 5 to 10% of settlement due. Thanks
  • TomW1988
    TomW1988 Posts: 24 Forumite
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    How quick did that speed it up? I’m using Ashley Howard a 3rd party to help
  • Aqua1985
    Aqua1985 Posts: 46 Forumite
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    TomW1988 wrote: »
    How quick did that speed it up? I’m using Ashley Howard a 3rd party to help

    Would ring yourself and not involve the claims company as will only slow you down. I got paid a few days after 28 day deadline imposed by FOS. Will call daily after this point as wouldn't be surprised if Quickquid go thr same way as wonga, moneyshop and wage day advance now people realise they can reclaim.
  • TomW1988
    TomW1988 Posts: 24 Forumite
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    Hi,

    FOS already told QQ on 3rd September to pay me £1600.

    Now between Ashley Howard, QQ & FOS everyone’s just passing each other to someone else.
  • Aqua1985
    Aqua1985 Posts: 46 Forumite
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    TomW1988 wrote: »
    Hi,

    FOS already told QQ on 3rd September to pay me £1600.

    Now between Ashley Howard, QQ & FOS everyone’s just passing each other to someone else.

    Call yourself weekdays after 3pm. Ask to speak to FOS team and do not get off the phone until theyve agreed to pay your redress that day. They usually have a shift supervisor or equivalant.
  • TomW1988
    TomW1988 Posts: 24 Forumite
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    I asked that question was told FOS cash don’t do anything like this
  • Aqua1985
    Aqua1985 Posts: 46 Forumite
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    TomW1988 wrote: »
    I asked that question was told FOS cash don’t do anything like this



    To confirm I meant call that number which is Enova (a company that is handling all of these complaints on behalf on Quickquid in the states).
    Once you get through to Enova explain that you have outstanding redress that was agreed more than 28 days ago and you want it confirmed that it will be paid today.
    Best wait until Monday afternoon to call now. Also email your adjudicator at the financial ombudsmen explain your redress hasn't been paid and he or she will also chase them for you. Good luck.
  • TomW1988
    TomW1988 Posts: 24 Forumite
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    Thank you, going to call them at 3.30pm today to get it sorted.

    Here's hoping its paid promptly
  • Ian_875
    Ian_875 Posts: 105 Forumite
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    sourcrates wrote: »
    A very revealing documentary was made a few years ago about uncle buck, who to be fair to them, were not the worst PDL out there, but certainly not the best either, and have now, not suprisingly, reinvented themselves elsewere, I would urge you all to watch it, if you can, its a real eye opener into how these payday lenders actually operate, or did at the time, there contempt for everything and everyone was astonishing, it was run on a day to day basis by a bunch of what i can best describe as "teenagers", 17/18/19 year olds who basically said and did whatever came into their heads to get results, a bit like the latest bunch of recruits on the apprentice, but not as well dressed..

    The doc was called Cash In Hand: Payday Loans

    A link for it (NSFW due to possible adverts) is here (remove space between daily and motion): http://www.daily motion.com/video/x349hlk
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