MSE News: Abbey customers hit by payment delays

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Former_MSE_Guy
Former_MSE_Guy Posts: 1,650 Forumite
I've been Money Tipped! Newshound! Chutzpah Haggler
in Budgeting & bank accounts
This is the discussion thread for the following MSE News Story:

"Thousands of Abbey current account customers are facing delays in receiving salaries, benefits and other funds, following a technical glitch ..."

Read the full story:
Abbey customers hit by payment delays

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  • rb10
    rb10 Posts: 6,334 Forumite
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    Must be the snow, or the cold weather. I seem to remember that it was around this time last year that exactly the same problem happened to Nationwide - all credits into Flexaccounts didn't happen.
  • scott_lithgows
    scott_lithgows Posts: 1,424 Forumite
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    My wages were always late during my thankfully brief time with abbey,funny though,workmates in proper banks never had any problem
    I have a deep burning indifference
  • stclair
    stclair Posts: 6,844 Forumite
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    My mate who works for abbey as he dont have an abbey account he always gets his wages 2 days later than everyone else.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • Sol00
    Sol00 Posts: 1,230 Forumite
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    Charge them £35 for late payment.
  • Extant
    Extant Posts: 2,140 Forumite
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    Sol00 wrote: »
    Charge them £35 for late payment.

    Good luck; there's no contract in place between the customer and Abbey to allow for it.

    You might as well send a bill to the Queen.
    What would William Shatner do?
  • oxenryd
    oxenryd Posts: 478 Forumite
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    Extant wrote: »
    Good luck; there's no contract in place between the customer and Abbey to allow for it.
    .


    Think Sol meant it as a joke
    Originally Posted by Dr Cuckoo3
    Your bank and bank card does say something about the kind of person you are: Big 4 banks=sheep;),Santander=someone who doesnt mind incompetence:p,COOP=Ethical views,a campaigner:cool:,First Direct/Coventry=someone who thinks they are better than others:o,NI Bank card when living on the mainland=Aspergers :D
  • Extant
    Extant Posts: 2,140 Forumite
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    oxenryd wrote: »
    Think Sol meant it as a joke

    It's difficult to tell 'round these parts. ;)
    What would William Shatner do?
  • Sol00
    Sol00 Posts: 1,230 Forumite
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    Lol yeah it was just a joke. :) Merry christmas
  • chattyuk
    chattyuk Posts: 46 Forumite
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    My uncle works for abbey in Belfast and he said at one stage they had 1000 people waiting in the telephone queue to speak to an adviser!
  • smigger15
    smigger15 Posts: 38 Forumite
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    My salary was due that day, I phoned them at 12.10 to check my balance and realised it hadnt been paid in, to say I was angry was an understatement, the advisor couldnt give me any reassurances at all just kept stating that it would be in by the end of the day. Just as well I never booked the day off to go Christmas shopping.

    Salary went into account around 2pm. First time this has happened with Abbey, usually I have no problems at all with them.
This discussion has been closed.
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