Changing from EE to SKY can I stipulate start date?

Yorkshire_Pud · 23 January 2019 at 12:31AM

EE broadband and phone contract ends February 28th 2019 and I need to give 30 days notice of leaving to avoid early termination charges.

If I go with SKY I understand they would organise everything on my behalf without me contacting EE BUT if I sign up now will SKY just get on with it or can I ask them to organise for the takeover day to be 1st March?

Thanks for any advice!

iniltous · 23 January 2019 at 7:01PM

If you move to another provider that uses Openreach (EE and Sky both do) then a migration can take 10-14 days , so if you are still inside a minimum term and called Sky on the 28th Jan, it possible that you could be left with around 2 weeks ETC if they process the migration immediately , as it could happen 10-14 Feb, but even if that's the case the ETC shouldn't be much, if you want to changeover as close to 28th Feb, ask Sky if the can post date the change , or call them around 10-14th Feb, 30 days notice if you are outside the minimum term, is normally only needed if you quit completely, or move to a non Openreach provider

Yorkshire_Pud · 23 January 2019 at 10:59PM

Thanks iniltous. I did phone Sky and they said they can't post date a switch day, its always about 14 days from day of signing up (which is also the period during which you can change your mind and cancel:))

So I would have to accept the two weeks ETC but at least that's at the discounted rate (probably!?) that I have been paying rather than two weeks at the renewal rate.

Although I don't know what happens if you just let a contract run its course without cancelling, would it just become a rolling contract or would they cut you off when it technically ends!?

Changing from EE to SKY can I stipulate start date?

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