Obscene price increase from Scottish Power

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johnny_storm
johnny_storm Posts: 258 Forumite
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Probably like many people this time of year, my tariff is due to end at the end of this month.

Imagine my shock when I see that the next best deal (not the standard tariff) from Scottish power is 40% more expensive.

40%!!!!

I live in a flat, so I have peak and off peak rates.

Day time: 40% increase
Night time: 27% increase

I have to wonder how we'll cope with such eye watering increases in the future. Other than to be sat in the cold and dark.
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  • Stompa
    Stompa Posts: 8,348 Forumite
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    johnny_storm wrote: »
    Imagine my shock when I see that the next best deal (not the standard tariff) from Scottish power is 40% more expensive.
    Is Scottish Power your current provider? If so, have you tried other providers via a comparison site?
    Stompa
  • johnny_storm
    johnny_storm Posts: 258 Forumite
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    Stompa wrote: »
    Is Scottish Power your current provider? If so, have you tried other providers via a comparison site?

    Yes, I am with them, and the % is going from the last deal with them ending this month, to another deal with them for another 12 months.

    And yes, I am just looking around now. But it would appear those that are much cheaper have terrible customer service reviews.
  • System
    System Posts: 178,094 Community Admin
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    johnny_storm wrote: »
    Yes, I am with them, and the % is going from the last deal with them ending this month, to another deal with them for another 12 months.

    And yes, I am just looking around now. But it would appear those that are much cheaper have terrible customer service reviews.

    There are some VERY good small suppliers out there: big does not necessarily mean good. In the past 12 months, I have had no issues whatsoever with Zog (gas only); Bulb and Octopus.
  • johnny_storm
    johnny_storm Posts: 258 Forumite
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    Bulb is cheaper and would mean a 15% increase for daytime rate (strange to use cheaper and 15% increase in the same sentence), but still an eye watering 24% increase for night time. The night time is when the hot water is heated and Economy 7 heating charged. So very significant to the overall bill.

    So although better. Still a huge increase far outstripping inflation. I guess am I not the only one facing such increases, which is why I started the thread.
  • jk0
    jk0 Posts: 3,479 Forumite
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    Frankly, I'd forget about customer service.

    If you are capable of posting here, you are capable of navigating any supplier's website and entering your readings.

    I recently signed myself up to Economy Energy, and my mother up to Outfox the Market. I have no problem with either website.
  • davetrousers
    davetrousers Posts: 5,862 Forumite
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    Here you go
    .....

  • hareng
    hareng Posts: 581 Forumite
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    Had similar here price went through the roof going on to a Standard tariff, check with same supplier Npower for a better long term deal price went up again.
    Pretty much the same for all the biggies out there coming in around 30% more.


    Just had 2nd direct debit go out for Outfoxthemarket almost half the biggies wanted on a long term contract dual fuel.
  • System
    System Posts: 178,094 Community Admin
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    johnny_storm wrote: »
    Still a huge increase far outstripping inflation. I guess am I not the only one facing such increases, which is why I started the thread.

    Energy price increases have absolutely nothing to do with inflation. The cost of energy varies because of the wholesale cost of energy; the relationship of the £ to the US$, and additional costs imposed by Government. The wholesale price now accounts for about 44p in every £ that we pay.
  • johnny_storm
    johnny_storm Posts: 258 Forumite
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    Hengus wrote: »
    Energy price increases have absolutely nothing to do with inflation. The cost of energy varies because of the wholesale cost of energy; the relationship of the £ to the US$, and additional costs imposed by Government. The wholesale price now accounts for about 44p in every £ that we pay.

    They seem to have nothing to do with wholesale prices either!

    You can review those prices here

    https://www.ofgem.gov.uk/data-portal/electricity-prices-day-ahead-baseload-contracts-monthly-average-gb

    If I look back to my bills from 2010, I see unit price was 10p and 5p vs my new prices of 18p / 8.6p

    Are you seeing an 80% increase in wholesale in that chart since 2010? No, me neither.

    Of course energy prices should be reflected in inflation. How could they not be?
  • johnny_storm
    johnny_storm Posts: 258 Forumite
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    jk0 wrote: »
    Frankly, I'd forget about customer service.

    If you are capable of posting here, you are capable of navigating any supplier's website and entering your readings.

    I recently signed myself up to Economy Energy, and my mother up to Outfox the Market. I have no problem with either website.

    Its not that I am bothered about. Its them actually having a basic level of competence. Using a meter reading. Not taking out the direct debit by mistake 3 times in one month. Not replying to e-mails. Not answering the phone.

    After I typed the above, I did a quick search for review for Economy Energy and they are say pretty much what I just said.

    "My time is finally ending thank goodness"
    "If only 0 stars were an option!!"
    "Don't go near this company"

    I'm sure you can find them on Trustpilot
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