Safe? Barclays asks to confirm personal info via docusign.net.
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Planter12
Posts: 25 Forumite
Clicking the link in the following 'Notification':
"Personal: Your Personal Details KYC Reminder
We recently asked you to confirm your details, but haven't had a response. It's important that the details we have for you are correct and up to date, as it helps to keep your account secure and prevent fraud. Please take a moment to check everything's correct."
...takes me to
h t t p s://n a 3.docusign . net/...
...in a new tab, which asks me to provide my country of birth, nationality, occupation type and salary.
Obviously, I reached the site, via a link in my secure Barclays online acc (as secure as it can be, at any rate), but is this safe?
Cheers.
"Personal: Your Personal Details KYC Reminder
We recently asked you to confirm your details, but haven't had a response. It's important that the details we have for you are correct and up to date, as it helps to keep your account secure and prevent fraud. Please take a moment to check everything's correct."
...takes me to
h t t p s://n a 3.docusign . net/...
...in a new tab, which asks me to provide my country of birth, nationality, occupation type and salary.
Obviously, I reached the site, via a link in my secure Barclays online acc (as secure as it can be, at any rate), but is this safe?
Cheers.
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Comments
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Speak to a digital eagle...they are the experts.:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:0
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Every Barclays customer is being asked to do this. You're not exactly giving a lot away.Clicking the link in the following 'Notification':
"Personal: Your Personal Details KYC Reminder
We recently asked you to confirm your details, but haven't had a response. It's important that the details we have for you are correct and up to date, as it helps to keep your account secure and prevent fraud. Please take a moment to check everything's correct."
...takes me to
h t t p s://n a 3.docusign . net/...
...in a new tab, which asks me to provide my country of birth, nationality, occupation type and salary.
Obviously, I reached the site, via a link in my secure Barclays online acc (as secure as it can be, at any rate), but is this safe?
Cheers.
I came into this world with nothing and I've got most of it left.0 -
If you're not able or willing to do it online, you can update your KYC details/docs in branch.
As Shakin Steve said though, the information they're asking isn't particularly sensitive.: )0 -
I have been asked to fill in what I consider to be personal information, such as my annual income before tax. When I phoned the Barclays helpline, they were unable to tell me why this information was needed and what they intended to do with it. All I was told was that it was because of regulations from the FCA, but the person I spoke to couldn't tell me the nature or number of the regulation. FCA say that Barclays should provide rule number from the FCA (if this is indeed required by an FCA regulation). ICO have also told me that the letter should state why the information is needed and how the information will be used once provided. All the letter says is that they are introducing a series of initiatives to combat fraud and financial crime. ICO says that this is not sufficient. I am awaiting a response from Barclays, as my query has been passed further up the chain. I see no reason why Barclays need to know my total income from all sources, when other banks have not asked me for this information.0
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I have been asked to fill in what I consider to be personal information, such as my annual income before tax. When I phoned the Barclays helpline, they were unable to tell me why this information was needed and what they intended to do with it. All I was told was that it was because of regulations from the FCA, but the person I spoke to couldn't tell me the nature or number of the regulation. FCA say that Barclays should provide rule number from the FCA (if this is indeed required by an FCA regulation). ICO have also told me that the letter should state why the information is needed and how the information will be used once provided. All the letter says is that they are introducing a series of initiatives to combat fraud and financial crime. ICO says that this is not sufficient. I am awaiting a response from Barclays, as my query has been passed further up the chain. I see no reason why Barclays need to know my total income from all sources, when other banks have not asked me for this information.
They don't need to know it, but they like to know it for marketing purposes. They are probably taking advantage of the situation to collect this information. I wouldn't be too fused about being accurate with these details. There's no real way they can check. For regulatory purposes they just need to confirm your identity, and I think now your nationality as well (something to do with the Americans).0 -
I haven't been asked to fill this in for my barclays accounts. Personally I would call Barclays to confirm it is correct before I would consider filling it in0
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Which other banks?I have been asked to fill in what I consider to be personal information, such as my annual income before tax. When I phoned the Barclays helpline, they were unable to tell me why this information was needed and what they intended to do with it. All I was told was that it was because of regulations from the FCA, but the person I spoke to couldn't tell me the nature or number of the regulation. FCA say that Barclays should provide rule number from the FCA (if this is indeed required by an FCA regulation). ICO have also told me that the letter should state why the information is needed and how the information will be used once provided. All the letter says is that they are introducing a series of initiatives to combat fraud and financial crime. ICO says that this is not sufficient. I am awaiting a response from Barclays, as my query has been passed further up the chain. I see no reason why Barclays need to know my total income from all sources, when other banks have not asked me for this information.
Lloyds banking group and HSBC have asked me - it is to do with an agreement between the EU and USA to know your customer.
This will not be used for marketing but more for money laundering prevention.0 -
Call them if you want. You can update it over the phone with them.
It's the sort of thing that if you ignore it they might close your account as it's to do with money laundering, they have to ensure they hold certain information.0 -
I think you're missing the point here. The information they are asking for may not be world shattering, but it is intrusive. If this is designed to prevent money laundering and it is a legal requirement, then Barclays should state that. They don't because it isn't. They pretend to be looking after your security but actually ask for your salary before tax, any bonuses you might earn during the year, and then your total salary at the end of the year. How does that stop you becoming a victim of fraud, which is why they state they want the information?0
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Welcome to MSE!
Interesting first post, to revive a 6-month old thread which in many people's eyes is very Shakespearean, much ado about nothing.The questions that get the best answers are the questions that give most detail....0
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