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My friend's tenancy problem

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My friend's house rental was due to expire on August 7.

The landlady said in writing it would be fine to end the tenancy on July 18 - so long as my friend paid rent up to August 7.

Her letter states: "Any overpayment of rent will be refunded when the tenancy ends. I can do a bank transfer the same day."

The landlady has since said in writing no rent is due to be refunded. My friend feels she is owed 20 days of rent.

Does my friend have any redress? Does the written assurance from the landlady override the contract?
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  • Comms69
    Comms69 Posts: 14,229 Forumite
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    What overpayment?
  • Cakeguts
    Cakeguts Posts: 7,627 Forumite
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    The tenancy ended on 7th August so there is no overpayment.
  • sparkey1
    sparkey1 Posts: 444 Forumite
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    edited 7 August 2018 at 3:03PM
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    So the rent was due to Aug 7th, and she paid to 7th August. The fact that she has left early doesn't make it an overpayment as rent was due to the 7th.

    If she had paid to the 10th August, there would be an overpayment.

    However, I suspect your friend is assuming that because she has it in writing that any overpayment will be refunded she has assumed that that would be the money from 18th July to 7th August. The drawback was that was the money that was contractually due so its not an overpayment.

    Personally I suspect the landlord is trying it on. Did she rent the house to anyone else between, 18 Jul and 7th Aug. If she did, then you qualify for a refund without doubt for the days rented. For a fuller answer would need to know.


    Start date of the tenancy?

    The end date on the agreement?

    When did your friend give notice?
  • Comms69
    Comms69 Posts: 14,229 Forumite
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    sparkey1 wrote: »
    So the rent was due to Aug 7th, so the fact that she has left early doesn't make it an overpayment.


    If she had paid to the 10th August, there would be an overpayment.


    However, I suspect your friend is assuming that because she has it in writing that any overpayment will be refunded she has assumed that that would be the money from 18th July to 7th August. The drawback was that was the money that was contractually due so its not an overpayment.


    Personally I suspect the landlord is trying it on. Did she rent the house to anyone else between, 18 Jul and 7th Aug. If she did, then you qualify for a refund without doubt for the days rented.
    Not necessarily.


    An early surrender can come with any terms the LL likes. Including a payment of £x amount.
  • greyville
    greyville Posts: 76 Forumite
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    My friend interpreted the wording of the landlady's email to mean 'if you leave three weeks early, pay me four weeks and I'll refund you three weeks'.

    The wording of the letter suggests the landlady would refund my friend, but could it be that she's just been very clever with the wording?
  • Comms69
    Comms69 Posts: 14,229 Forumite
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    greyville wrote: »
    My friend interpreted the wording of the landlady's email to mean 'if you leave three weeks early, pay me four weeks and I'll refund you three weeks'.

    The wording of the letter suggests the landlady would refund my friend, but could it be that she's just been very clever with the wording?
    Does any of that actually make sense when you read it back... :)


    Come on, if you think it does - you shouldn't be advising your friend.
  • greyville
    greyville Posts: 76 Forumite
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    sparkey1 wrote: »
    Did she rent the house to anyone else between, 18 Jul and 7th Aug.

    Yes
    sparkey1 wrote: »

    When did your friend give notice?

    I'm not sure but I'll find out.
  • marliepanda
    marliepanda Posts: 7,186 Forumite
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    greyville wrote: »
    My friend's house rental was due to expire on August 7.

    The landlady said in writing it would be fine to end the tenancy on July 18 - so long as my friend paid rent up to August 7.

    Her letter states: "Any overpayment of rent will be refunded when the tenancy ends. I can do a bank transfer the same day."

    The landlady has since said in writing no rent is due to be refunded. My friend feels she is owed 20 days of rent.

    Does my friend have any redress? Does the written assurance from the landlady override the contract?

    Not sure where the confusion is.

    I mean the email is totally pointless as it makes no changes to anything, as the landlady cant stop anyone leaving, and I am not sure to what benefit an early tenancy 'end date' makes, but there is no indication in that email that she didnt want the full rent paying.
  • greyville
    greyville Posts: 76 Forumite
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    Comms69 wrote: »
    Does any of that actually make sense when you read it back... :)


    Come on, if you think it does - you shouldn't be advising your friend.

    Let me simplify:

    August 7 - day tenancy was due to end
    July 18 - day she moved out.
    August 7 - day rent was paid up to
    There are 20 days between July 18 and August 7. My friend feels she's due a rent refund for those days.
  • greyville
    greyville Posts: 76 Forumite
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    Not sure where the confusion is.

    I mean the email is totally pointless as it makes no changes to anything, as the landlady cant stop anyone leaving, and I am not sure to what benefit an early tenancy 'end date' makes, but there is no indication in that email that she didnt want the full rent paying.

    Another quote from the letter:

    "I'm happy to let the lettings agency know the apartment is available. If it's then rented, I'm happy to save you additional costs."

    The new tenancy began the day after my friend left...at the point she was still paying rent for.
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