SSE Energy, Changing Meters

Hi all,

There is a multi-rate meter (with 3 different rates) installed in my flat. One weekday rate, one night/other times rate and a storage heating/hot water rate. I spoke to SSE around Christmas time and enquired about possibly getting an Economy 7 meter installed and at the time they said it was free.

I’ve spoken to them again today. They asked me whether I was renting and I said that my family own the property and that I was renting from a family member. When I asked if them again if it was free to change the meter to an Economy 7 one, they sort of changed their tune and said it is free but I may have to hire an electrician to do the re-wiring. I thought that if one of their engineers came out to install an Economy 7 meter then they would sort out the re-wiring with the meter. Am I wrong? Is it true what they’re saying? If this was the case then surely the guy that I spoke to initially should have mentioned about possible costs for re-wiring. But he just said to me that changing the meter was free of charge.

They knew that I wanted to leave them for another energy provider just before Christmas but unfortunately it wasn’t compatible so I ended up staying with SSE.

Any advice would be greatly appreciated.

Thanks in advance.

J