solar panels transfer of ownership

Options
2»

Comments

  • mmmmikey
    mmmmikey Posts: 1,644 Forumite
    First Post Name Dropper First Anniversary Combo Breaker
    Options
    Sorry for confusing this - I'm sure that Martyn's advice is good :):):)



    I had thought that the transfer form you referred to in your original post was a Land Registry TR1 transfer form for the house, not an EON transfer form for the FiT, which are 2 very different things.


    I'll shut up now and go away :):):)


    Good luck!
  • gem2287
    Options
    Yes it is confusing its like a maze.
    I cannot find Malcolm. Is it DOC N the starter thread in the link?
  • Martyn1981
    Martyn1981 Posts: 14,766 Forumite
    Name Dropper Photogenic First Anniversary First Post
    Options
    gem2287 wrote: »
    Yes it is confusing its like a maze.
    I cannot find Malcolm. Is it DOC N the starter thread in the link?

    He's down as "E.ON Company Representative: Malc" and was the latest post, but I've now posted on there asking him to help.

    Not sure how you PM him, didn't realise his account was a bit different.
    Mart. Cardiff. 5.58 kWp PV systems (3.58 ESE & 2.0 WNW). Two A2A units for cleaner heating.

    For general PV advice please see the PV FAQ thread on the Green & Ethical Board.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Name Dropper First Post First Anniversary
    Options
    gem2287 wrote: »
    Hi
    following divorce, I have been made legal owner of my home.
    The solar panels were in my partners name.
    The transfer of ownership documents were signed by both of us nearly 2 years ago.
    I have been going back and forth with Eon. The solar panels are not on the title of the house.
    They keep saying they are waiting for confirmation from my ex partner.
    The problem is im thinking my ex will never reply.
    My ex partner is receiving payments on solar panels for a house they have not lived in for 2 years.
    I feel like I am getting nowhere.
    I have lodged a complaint with them as their response was someone will call me back in a couple of days!
    I can see they are just going off a set proforma of what to say, and they have no idea what to say if it goes off that.
    How can I move forward with this?
    gem2287 wrote: »
    Thanks for your reply.
    I have already done as you have advised.
    My divorce solicitor told me it was up to property solicitors.
    Property solicitors told me they didn't deal with it and it wasn't on the title of the house details, so it was nothing to do with them. By then the mortgage had gone through and the property solicitors had ceased their dealings with me.
    Then I went back to Eon with all signed documents and then going round in circles with them saying they are waiting for a reply from my ex (who won't reply)
    gem2287 wrote: »
    All the transfer documents were signed by both of us.
    Its just frustrating that they are waiting for a confirmation off my ex who is not cooperating, when everything has been signed
    Thanks for the advice
    My gripe with Eon was that everything is done at their convenience not at the customers.
    The best they could say was that I would get a call back 'in a couple of days' not helpful when you are working and not able to use a mobile in working hours.


    Hello gem2287 and I’m sorry this is taking so long to sort out.

    There’s a set procedure for transferring ownership of generation units. I’ll briefly outline this and sorry in advance if you’ve already done these things. You’ll need to complete a transfer request form and a solar PV declaration. These documents are available from our specialist FIT teams. Contact details are on the FIT pages of our website.

    To flesh this out a bit, please complete the sections on the form relevant to you as detailed on page one of the transfer form. Check page one of the transfer form to see which documents you need to send us.

    For solar generation units please sign the appropriate declarations and provide documentation to show you are now the legal owner of the generation unit. This could be either a TA6 or TA10, sometimes called a Law Society Property Information form; or a letter from your solicitor or the previous Feed-in Tariff account holder confirming the installation was sold as part of the house sale.

    Please send all parts of the forms, copies of the relevant documents and declarations if needed by email or by post to the address our FIT teams will give you.

    Once we have all the completed documents and declarations, we’ll close the FIT account in the name of your ex and open a new one for you.

    Sorry again if you’ve already done the above. If that’s the case, I suspect there’s something missing to complete the transfer. Again, our FIT teams are best placed to let you know what more needs to be done. There’s a backlog in this area at the moment and this could be delaying replies to your questions.

    Please let me know how you’re going on and what our FIT specialists have said.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Name Dropper First Post First Anniversary
    Options
    Martyn1981 wrote: »
    Had an idea. Rather than sending you down rabbit holes and wild goose chases, why not ask EON on here for an answer, so we can all see how the procedures work.

    If it's not as simple as all parties signing the correct form, then we need to know. Or if EON has mucked all this up, then we also need to know.

    So I'll ask out loud for Malcolm from EON to answer, and perhaps you could send him a PM and ask him to answer on thread.

    You'll find his name on this recent thread:

    Solar energy - Feed-in Tariff payment delays - your experiences?

    and he has posted today elsewhere, so he is still on MSE.
    Martyn1981 wrote: »
    He's down as "E.ON Company Representative: Malc" and was the latest post, but I've now posted on there asking him to help.

    Not sure how you PM him, didn't realise his account was a bit different.


    Thanks for the heads up Martyn1981, MSE don't allow Company Reps to use PMs so have posted as above.

    Thanks again Martyn1981.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • gem2287
    Options
    Hello gem2287 and I’m sorry this is taking so long to sort out.

    There’s a set procedure for transferring ownership of generation units. I’ll briefly outline this and sorry in advance if you’ve already done these things. You’ll need to complete a transfer request form and a solar PV declaration. These documents are available from our specialist FIT teams. Contact details are on the FIT pages of our website.

    To flesh this out a bit, please complete the sections on the form relevant to you as detailed on page one of the transfer form. Check page one of the transfer form to see which documents you need to send us.

    For solar generation units please sign the appropriate declarations and provide documentation to show you are now the legal owner of the generation unit. This could be either a TA6 or TA10, sometimes called a Law Society Property Information form; or a letter from your solicitor or the previous Feed-in Tariff account holder confirming the installation was sold as part of the house sale.

    Please send all parts of the forms, copies of the relevant documents and declarations if needed by email or by post to the address our FIT teams will give you.

    Once we have all the completed documents and declarations, we’ll close the FIT account in the name of your ex and open a new one for you.

    Sorry again if you’ve already done the above. If that’s the case, I suspect there’s something missing to complete the transfer. Again, our FIT teams are best placed to let you know what more needs to be done. There’s a backlog in this area at the moment and this could be delaying replies to your questions.

    Please let me know how you’re going on and what our FIT specialists have said.

    Malc
    Hi Malc
    Thanks for your reply.
    All Documents sent to us from Eon were completed by both of us.
    My ex will not communicate at all. This seems to be the last power that can be held over me.
    I asked Conveyancer solicitors till I was blue in the face for TA6,TA10 or fittings and Contents Forms.
    They had no idea what that was. After months of phone calls between them, when the mortgage was at completion, that the solar panels were not on the title.
    My divorce solicitor said the Conveyancing solicitor would deal with it. The bank I originally went to for mortgage said conveyacing solicitor would deal with it.
    I spoke To EON and they said just send in the forms.
    The house ownership was transferred to me via an enforced Consent Order due to my ex not cooperating.
    We are now 2 years down the line. My ex is receiving payments from the solar panels and hasn't lived at the adress for 2 years.
    My divorce solicitor was on a pay as you go basis. I have spent over £2000 on fees. To go back to this solicitor would require £500 to put on the account as a holding fee. I am completely cleaned out.
  • mmmmikey
    mmmmikey Posts: 1,644 Forumite
    First Post Name Dropper First Anniversary Combo Breaker
    Options
    Hi - what a nightmare :(


    When you buy or sell a house, as part of the process the person selling the house fills out some form of questionnaire saying what fixtures, fitting, etc. are included. For example, are the carpets and curtains included, any appliances in the kitchen, etc. and this forms part of the contract alongside the transfer of title document which relates to the house itself. The solar panels would be listed on the fixtures and fitting form (which could be a TA6, TA10, etc) and in a simple purchase situation would serve as proof that the panels are yours.



    Because what has happened here is that as part of the divorce settlement the title has been transferred to you, you probably won't have gone through the "full" conveyancing process with the fixtures form (I know I didn't when I got divorced). So the conveyancing solicitor won't have any record of what was agreed in this respect and will be unable to provide this proof. Any fittings etc. would have been dealt with as part of the financial settlement for the divroce.



    As part of the divorce settlement, hopefully somewhere you'll have some documentation or agreement relating to the contents of the house, which (fingers crossed) will specify what your ex took and identify everything else as yours. If this is the case, if you send this to EON with a covering letter explaining the situation they may well accept that instaed of a TA6 etc.



    In my case, I couldn't get the deceased vendor or executors to sign the equivalent EDF transfer form and the TA6 was vague about the panels. So I got my solicitor to write a very simple letter that just said that the panels had been included in the transfer of the house and that was sufficient for EDF. If it helps, PM me and I'll send you a copy so you can see what the solicitor wrote. Different circumstances but same basic issue - needing to prove that the panels were mine.



    Unfortunately, if this was a messy break up (as they so often are :( ) and you don't have anything that identifies the panels as yours you're probably into the realms of having to decide whether it's worth the hassle of paying your solicitor to sort things out formally with your ex.
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Name Dropper First Post First Anniversary
    Options
    gem2287 wrote: »
    Hi Malc
    Thanks for your reply.
    All Documents sent to us from Eon were completed by both of us.
    My ex will not communicate at all. This seems to be the last power that can be held over me.
    I asked Conveyancer solicitors till I was blue in the face for TA6,TA10 or fittings and Contents Forms.
    They had no idea what that was. After months of phone calls between them, when the mortgage was at completion, that the solar panels were not on the title.
    My divorce solicitor said the Conveyancing solicitor would deal with it. The bank I originally went to for mortgage said conveyacing solicitor would deal with it.
    I spoke To EON and they said just send in the forms.
    The house ownership was transferred to me via an enforced Consent Order due to my ex not cooperating.
    We are now 2 years down the line. My ex is receiving payments from the solar panels and hasn't lived at the adress for 2 years.
    My divorce solicitor was on a pay as you go basis. I have spent over £2000 on fees. To go back to this solicitor would require £500 to put on the account as a holding fee. I am completely cleaned out.


    Hello gem2287 and I really can understand your frustration.

    If you're able to do as mmmmikey, this might unblock the situation. Talk to our FIT team, too, and ask what they need specifically to move this forward.

    Hope you can make progress soon.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 343.3K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.3K Work, Benefits & Business
  • 608.1K Mortgages, Homes & Bills
  • 173.1K Life & Family
  • 248K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards