solar panels transfer of ownership

gem2287

Hi
following divorce, I have been made legal owner of my home.
The solar panels were in my partners name.
The transfer of ownership documents were signed by both of us nearly 2 years ago.
I have been going back and forth with Eon. The solar panels are not on the title of the house.
They keep saying they are waiting for confirmation from my ex partner.
The problem is im thinking my ex will never reply.
My ex partner is receiving payments on solar panels for a house they have not lived in for 2 years.
I feel like I am getting nowhere.
I have lodged a complaint with them as their response was someone will call me back in a couple of days!
I can see they are just going off a set proforma of what to say, and they have no idea what to say if it goes off that.
How can I move forward with this?

mmmmikey

I think this is a question for a divorce lawyer really. To be fair to Eon it's not unreasonable for them to make sure that you are entitled to the payment before they transfer it. That is, your dispute is with your ex rather than Eon. Having said that, one way forward might be for you to ask your solicitor to write to Eon on your behalf. I sympathise with you - divorce can be a very messy process.

Martyn1981

gem2287 wrote: »

Hi
following divorce, I have been made legal owner of my home.
The solar panels were in my partners name.
The transfer of ownership documents were signed by both of us nearly 2 years ago.
I have been going back and forth with Eon. The solar panels are not on the title of the house.
They keep saying they are waiting for confirmation from my ex partner.
The problem is im thinking my ex will never reply.
My ex partner is receiving payments on solar panels for a house they have not lived in for 2 years.
I feel like I am getting nowhere.
I have lodged a complaint with them as their response was someone will call me back in a couple of days!
I can see they are just going off a set proforma of what to say, and they have no idea what to say if it goes off that.
How can I move forward with this?

Have to say I find this odd. All I've ever heard about is the transfer form that both parties have to sign, which you say was done. I doubt that PV is mentioned on the title of a house, in the same way most permanent fixtures and fittings also aren't. I don't remember the bath and toilet being mentioned when I bought my house!

Perhaps, rather than get bogged down in legal issues with Eon, simply ask them to confirm that all that is needed is the transfer form signed by both parties, and that they are in receipt of said transfer form, signed by both parties. From there, just ask them to transfer it, and pay you all the monies from the date the form was signed onwards.

gem2287

Thanks for your reply.
I have already done as you have advised.
My divorce solicitor told me it was up to property solicitors.
Property solicitors told me they didn't deal with it and it wasn't on the title of the house details, so it was nothing to do with them. By then the mortgage had gone through and the property solicitors had ceased their dealings with me.
Then I went back to Eon with all signed documents and then going round in circles with them saying they are waiting for a reply from my ex (who won't reply)

mmmmikey

My aplogies - to clarify. I had a similar issue with EDF in that I couldn't get the other party to sign the transfer (the previous owner had died and the executors just weren't interested and kept ignoring my letters). All it took to unlock the problem was a letter from my solicitor confirming that the solar panels had been included in the sale of the house and that was sufficient evidence for EDF to effect the transfer. My solicitor didn't even charge me for the (2-line) letter. I wasn't meaning to suggest a legal battle, merely using the solicitor to provide the necessary evidence.



Of course, it may be more complex than that if there is no record anywhere of the rights to the income from the panels being yours and/or your ex disputes this - again, another matter for whoever sorted out your divorce settlement.


One way or the other, I don't really think you've any cause for complaint to EON - if you look at it from their perspective, they have a legal agreement with your ex and only your word that it should be changed. They've tried to sort it by writing to your ex but because he/she hasn't replied the ball is really back in your court unfortunately.

mmmmikey

...sorry clicked too soon.


So what I suggest you do is get back on to your divorce solicitor and establish whether the income from the panels is explicitly identified in the settlement and whether this is the case or not take advice on next steps. Bottom line - I think the underlying issue is the way the divorce settlement has been handled and that's what you need to resolve. Transferring ownership of the house probably means transferring owner of the panels but probably doesn't mean transferring rights to the FIT payments.

Martyn1981

gem2287 wrote: »

Thanks for your reply.
I have already done as you have advised.
My divorce solicitor told me it was up to property solicitors.
Property solicitors told me they didn't deal with it and it wasn't on the title of the house details, so it was nothing to do with them. By then the mortgage had gone through and the property solicitors had ceased their dealings with me.
Then I went back to Eon with all signed documents and then going round in circles with them saying they are waiting for a reply from my ex (who won't reply)

Had an idea. Rather than sending you down rabbit holes and wild goose chases, why not ask EON on here for an answer, so we can all see how the procedures work.

If it's not as simple as all parties signing the correct form, then we need to know. Or if EON has mucked all this up, then we also need to know.

So I'll ask out loud for Malcolm from EON to answer, and perhaps you could send him a PM and ask him to answer on thread.

You'll find his name on this recent thread:

Solar energy - Feed-in Tariff payment delays - your experiences?

and he has posted today elsewhere, so he is still on MSE.

mmmmikey

Ahh - and I've just realised we may be talking about different transfer forms. There is a transfer form for the FIT payments (which is what I was missing) and this is a different thing to the transfer of the house (which is possibly what you and your ex both signed?)

gem2287

All the transfer documents were signed by both of us.
Its just frustrating that they are waiting for a confirmation off my ex who is not cooperating, when everything has been signed
Thanks for the advice
My gripe with Eon was that everything is done at their convenience not at the customers.
The best they could say was that I would get a call back 'in a couple of days' not helpful when you are working and not able to use a mobile in working hours.

Martyn1981

mmmmikey wrote: »

One way or the other, I don't really think you've any cause for complaint to EON - if you look at it from their perspective, they have a legal agreement with your ex and only your word that it should be changed. They've tried to sort it by writing to your ex but because he/she hasn't replied the ball is really back in your court unfortunately.

But, if the transfer of FiT's form has been correctly signed and then received by EON, then Shirley they have far more than just Gem's word for it, they have the necessary and correct documentation.

Effectively, we have the exact opposite of your situation where solution one wasn't possible - sign the appropriate form, so solution two was needed. But if solution one has been completed, and I think that's the issue here, then what are EON playing at, by asking for more evidence?

Edit - just seen your new post, I think we are all getting a bit confused. Fun ain't it?

gem2287

=Martyn1981;75422308]Had an idea. Rather than sending you down rabbit holes and wild goose chases, why not ask EON on here for an answer, so we can all see how the procedures work.

If it's not as simple as all parties signing the correct form, then we need to know. Or if EON has mucked all this up, then we also need to know.

So I'll ask out loud for Malcolm from EON to answer, and perhaps you could send him a PM and ask him to answer on thread.

You'll find his name on this recent thread:




That would be great Thank you so much