Beware Eon switch

Sosumi wrote: »

Unless things have changed recently at E.ON, that information is incorrect (and, as such, is misleading rather than helpful), in regard to E.ON, Smodlet.

An existing E.ON customer can, when changing to a different E.ON tariff that is being offered directly by E.ON (for example, on the E.ON website) specify a date up to 52 days in advance upon which he or she wishes his or her new tariff to commence.

This extremely handy benefit doesn’t, however, extend to E.ON tariffs offered only on Price Comparison Websites and unavailable directly from E.ON itself.

An existing E.ON customer who opts to move to another E.ON tariff offered only on a Price Comparison Website will find that the new tariff. when it is forwarded to E.ON for processing, will be backdated automatically to the day on which the customer applied for it on the Price Comparison Website, with no option to “forward fix” it.

So far as I am aware, the last twelve-month “Go Online” tariff fix to have been offered directly by E.ON was v11, in March of this year.

As an existing E.ON customer, I was able to “forward fix” to it by 52 days as part of the online procedure when logged in to my account at the E.ON’ website.

My new tariff duly took effect automatically and smoothly on my designated date in mid May and will end in May 2019.

If and when one is able to deploy this tactic it’a a good idea to submit meter readings (online) on the appointed day, to keep the billing simple.

E.ON appears to have altered its marketing strategy since then and all “Go Online” tariffs subsequent to v11 (last March) have been offered only on Price Comparison Websites.

I’m sure that :A Malc :A or :A Helena :A at E.ON will correct me if any of the above is wrong!


If you do decide to go for one of them on a Price Comparison Website, it’s worth remembering that if you route it to Energy Helpline via Top Cashback you get a £30.30 cashback instead of a measly £25, or whatever, from the “Cheap” Energy Club.

More to the point, Energy Helpline gives you a proper geographical address and telephone number so you can contact them directly if anything goes awry in the transaction, whereas the “Cheap” Energy Club gives you only an email address and nothing more: they seem to be anally retentive about revealing where they are and totally paranoid about the idea of actually speaking to anybody. Best avoided.

Sosumi wrote: »

Noblesse oblige.:grinheart

Very glad to see you back in action again, Malc, and hope your health is recovering reassuringly. You were greatly missed.

I haven't been around here for a while.

Having surrendered the famous v19 of January 2016 in favour of the 2-year fix of June that year, a couple of days after the European Referendum (the result of which was clearly not what E.ON was expecting) I have spent the last eighteen months or so watching developments (and tariffs) silently and inexpensively from the distant sidelines.

From what took place, it looked from afar as though the mad marketing team at E.ON had then managed to put joints into the boardroom cigar box and take over the running of the company. They certainly came up with some seriously wacky ideas. At one stage I thought I was going to have to “Spin the Wheel” to see what tariff E.ON was minded to offer me next. Then they abandoned offering collective fixes on Price Comparison Websites and now these seem to be back in favour.

Rather than risk running out of fix in July this year, I decided to opt for “Go Online” v11 while it was still on offer in March and forward-fix it to commence in mid-May. That way I lost only the final seven weeks of my 2-Year fix but secured a good tariff to see our household cheaply through next winter and early Spring. Four months into that fix it’s become cheaper than anything else on the market!

So, one way and another, I’ve been fortunate in my tariff changes during your own unfortunate absence and have managed to stay aboard the expensive E.ON ship at advantageous fares. But it wasn’t entirely luck: as with stocks and shares and commodities and foreign exchange rates, to stay ahead in the game one has to keep a close eye on the market and make carefully considered moves, at timely moments, to avoid getting boxed into a corner. Too many people fail to bother, and pay an expensive price for their lethargy.

One favour I would ask of you, Malc. Please would you communicate in your feedback to the highest level of the company just how greatly we customers value your and Helena’s ever vigilant and helpful presence on here. More important even than the tariffs is the reassuring knowledge that when E.ON’s increasingly dysfunctional computer screws something up (have the marketing loonies now moved on to the IT department?) there is a kind and knowledgeable human being on here who can, and always does, sort out the various messes that result.

No other supplier provides this so well (if even at all). It’s invaluable.and one of the major factors in making the decision to stay with E.ON. This needs to be understood and appreciated at Chief Executive and main board level (with or without the joints in the boardroom cigar box )

Anyway, you’ve got me sorted happily for energy until at least next May so I’ll now burger off back to the silent sidelines and leave you all in peace.

Thank you, Malc and Helena for all that you do: it’s really appreciated and Is acknowledged far too little and seldom.

Have good Christmas and New Year! :xmastree:

:santa2:

fredandwilma wrote: »

You missed out there, Sosumi.


I ran right to the last day of that 2 year fix and took the Go Online v14, in July.

Cheaper Gas and Electricity Unit Rates per kwh than Go Online v11 and SC's of 11.55p per day for electricity and 15.75p per day for gas, what's not to like?

I certainly haven't seen anything cheaper especially the SC's.

Eo.n and I are hitched for another year. :rotfl:

MoneyMate wrote: »

Have all the Warm Homes payments been made this year ? I was paid 5th September 2017 .
No payment so far :beer: