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New Build - Sliding Patio Doors not legal?!

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[Deleted User]
[Deleted User] Posts: 0 Newbie
First Anniversary Combo Breaker
in House buying, renting & selling
We bought a new build property late last year and ordered sliding patio doors as an option.

We were told not long before we moved in that we couldn't have sliding patio doors as they "weren't legal" and sliding doors didn't comply with regulations. Ironically the show home (built at the same time) does have them.

Does anyone know if there are any regulations prohibiting sliding doors? They still appear on the website for the development and they are on our order pages just never fulfilled. We have asked previously for detail it just seems to be ignored..

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  • hazyjo
    hazyjo Posts: 15,470 Forumite
    First Anniversary Name Dropper First Post Photogenic
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    Sure they weren't sliding bi-fold doors? Has something got lost in translation between you and the developer? The old-fashioned sliding doors were so easy to break into and people/kids were often having accidents falling through the glass - I expect they're both reasons.
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  • Slinky
    Slinky Posts: 9,988 Forumite
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    What a load of tosh! I've just had replacement sliding patio doors installed in November. They have safety glass in them.
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  • System
    System Posts: 178,094 Community Admin
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    newbieboy wrote: »
    We bought a new build property late last year and ordered sliding patio doors as an option.

    We were told not long before we moved in that we couldn't have sliding patio doors as they "weren't legal" and sliding doors didn't comply with regulations. Ironically the show home (built at the same time) does have them.

    Does anyone know if there are any regulations prohibiting sliding doors? They still appear on the website for the development and they are on our order pages just never fulfilled. We have asked previously for detail it just seems to be ignored..

    roughly translated, they were more expensive or more hassle to sort out for the developer so they've fobbed you off. There is nothing in the regs which precludes using sliding doors (as long as they meet the energy/security/ventilation requirements)
  • Mulder00
    Mulder00 Posts: 508 Forumite
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    We were told that we couldn't have any non-standard fittings as this would invalidate the NHBC warranty. And with non-standard, I mean standard things you would put in a house but were not in the builder's catalog.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    First Anniversary Combo Breaker
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    the_r_sole wrote: »
    roughly translated, they were more expensive or more hassle to sort out for the developer so they've fobbed you off. There is nothing in the regs which precludes using sliding doors (as long as they meet the energy/security/ventilation requirements)

    This is what we thought, I looked online and couldn't find anything so i assumed it was rubbish!
    Mulder00 wrote: »
    We were told that we couldn't have any non-standard fittings as this would invalidate the NHBC warranty. And with non-standard, I mean standard things you would put in a house but were not in the builder's catalog.

    So this was a option on the Redrow options page, there were several options they changed and they kept trying to take things we had already ordered away from us, this looks like another one and likely based purely on cost.
  • Dolly123
    Dolly123 Posts: 189 Forumite
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    The locking mechanism on the sliding doors has apparently been deemed not secure enough by NHBC so Redrow have changed them a new houses to have French doors instead
  • System
    System Posts: 178,094 Community Admin
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    So basically it's cheaper for them to use french doors than it is to source decent sliding doors!
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