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    • Charlie_Chester
    • By Charlie_Chester 11th Sep 19, 7:39 PM
    • 1Posts
    • 0Thanks
    Nike Returns
    • #1
    • 11th Sep 19, 7:39 PM
    Nike Returns 11th Sep 19 at 7:39 PM
    I sent back my full Nike order of 6 pairs of trainers in the two original boxes that they came in. I used the Royal Mail tracked 48 returns label that Nike supplied. Posted them at the local post office and got the two tracking receipts. However I only received a refund for one pair of trainers. I contacted nike after 48 hours to ask where the remainder of my refund was and was asked to supply the tracking receipts which Iím emailed to Nike. I then received a refund for another 4 pairs leaving me short of a refund for 1 pair. After questioning this Nike told me that if the warehouse operative says they didnít receive the full order as a return they will not issue a full refund. How can i prove that i sent the full order back? Also as the two boxes had more than one pair of trainers in them (2pairs in one box and 4 in the other box) i cannot understand how the can claim not to have received all 6 pairs of trainers??
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    • Manxman in exile
    • By Manxman in exile 11th Sep 19, 7:42 PM
    • 2,890 Posts
    • 2,601 Thanks
    Manxman in exile
    • #2
    • 11th Sep 19, 7:42 PM
    • #2
    • 11th Sep 19, 7:42 PM
    Do they send out more than one pair in a box?
    • LadyDee
    • By LadyDee 11th Sep 19, 7:56 PM
    • 3,867 Posts
    • 4,170 Thanks
    • #3
    • 11th Sep 19, 7:56 PM
    • #3
    • 11th Sep 19, 7:56 PM
    Do the receipts have the weight of the parcels?
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