Rejected Train Claim
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I had a claim rejected because the train was only late by 56mins as opposed to an hour. From the times i recorded it was more like 1hr 10mins but what can you do...
You can look up the times on sites like http://raildar.co.uk0 -
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There was a relatively happy ending to this. Apparently they rejected my claim by accident
"[FONT="]Thank you for your e-mail response dated the 30th of October. I would like to apologise for the e-mail which was sent on the 23rd of October 2018 as there was a typo with the e-mail.[/FONT] [FONT="]I am sorry to learn that your journey was disrupted, and that you were caused a delay as a result. I confirm that your train was delayed due to more trains than usual needing repairs at the same time. This is within our control and you are entitled to compensation. I have incorrectly stated within the e-mail sent on the 23rd of October 2018 that it was outside of our control."[/FONT]0 -
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