Accused of Stealing Money at Work

swingaloo · 8 January 2018 at 11:15AM

Perhaps the answer to the missing money could be simply a matter of wrong keys being pressed on the till.

Say someone spent £13.85 and the person on the till mistakenly pressed an extra key £130.85. If the customer presented the correct amount and therefore needed any change the mistake may not be spotted till too late and the till would show short.

The answer may be on the till roll as others have said.

swingaloo · 8 January 2018 at 11:22AM

Just as an aside- I used to work in the cash office for a large supermarket with 32 tills.

When we balanced the tills at shift end it was amazing how many tills were incorrect. I'm going back to the days before 24 hour opening but one till may be £10 down and another a few pounds up. As long as there was less than £20 worth of discrepancies when the whole total of the 32 tills was balanced nothing was said or done.

And don't get me started on the store manager who would come into the cash office with a stack of 'money off' vouchers (just given to him by some company to be handed out in the store) and ask me to put them through the note counter. Then the value, be it £30, £40, £50 pound at a time put straight into the safe and the equivalent in cash taken out and put in his back pocket.

Comms69 · 8 January 2018 at 11:27AM

Muscle750 wrote: »

Unless they got proof ie CCTV or such i reckon they cant do anything apart from hoping you will resign . Ask them for proof otherwise you will contest it to what ever level deemed necessary believe me when you got wannabe managers trying stir the preverbial and make a name for themselves they suddenly realise you can do them far more damage than they can do to you. Years ago we were all accused of stealing parts a few weeks later one evening someone caught a employee outside at 10 pm with his car boot open his wife used to do the office cleaning so he had access to set of keys. Inside his car boot was items he should not have had boxes with Job numbers on etc with parts in. The following day two of us confronted and informed the manager what was seen the previous evening. He then shut the door and told us nothing to do with us and mind our own even thou we had been accused prior . It transpired that the manager was in on it and they were sharing the sale proceeds needless to sway neither of them lasted.

Or just give her notice ofcourse...

TBagpuss · 8 January 2018 at 1:11PM

OP, as others have said, take out the empotional bbits and allegations and stick to facts.
- I did not take any money
- it is factually incorrect to say that I was the only person on the till - I was on the till from 3-6, I took over from [name] and [name] took over from me
- the till was not counted when I took over from [name] or when [name] took over from me.

However, unfortunately for your wife, the store only has to show that they have investigated using a fair process - they don't have to prove to a criminal standard that your wife stole the money.

MrNiceGuy_007 · 8 January 2018 at 1:36PM

wow - a lot of excellent views on this thread, thank you for taking the time to respond.

Just to summarise.

# Daffy logged into the till before opening hours to install the cash float
# Mini logged into the till at 15:00 and logged out at 18:00.
# Donald logged in at 18:00 to serve the remaining customers, removed the float then took it to the cash office at 19:00
#There are no timestamps when people log in and out of the till only the date.
#No CCTV over the tills or in the cashing up office.

Oh, btw I think Donald has a gambling addiction because he openly discusses gambling and has shown his bank balance of something pence on the same day he has just got paid! I know Mini cannot say this to the investigator but thought it would help paint the picture of what my wife is up against.

Financially, my wife does not need to work; this job is just a social activity to get out her of the house. If my wife ever required money she would just ask.

Pointing the finger again, but I think something fishy is going on with all three of them.

Reading other experiences management stealing is undoubtedly familiar.

MrNiceGuy_007 · 8 January 2018 at 1:40PM

I wish we could get the Police involved...

Comms69 · 8 January 2018 at 2:22PM

MrNiceGuy_007 wrote: »

I wish we could get the Police involved...

Well you could if a crime is actually commited.

At the minute the finger seems to be pointing to your wife, so maybe not the best moment

montyrebel · 8 January 2018 at 7:04PM

if she is the only till operator then she should be able to count her float before her shift begins, as it is not the case in this instance I cant see her being able to be held accountable for any mistakes,

also ring up now and join the union, then ask them for advice and someone to come with her to the meetings

feel free to pm any questions you may have for another retail worker here

demiruss · 8 January 2018 at 7:07PM

MrNiceGuy_007 wrote: »

wow - a lot of excellent views on this thread, thank you for taking the time to respond.
...

Pointing the finger again, but I think something fishy is going on with all three of them.

Reading other experiences management stealing is undoubtedly familiar.

Yes, some great advice! Good luck, it does sound very fishy. When I worked in retail sticky fingers were quite common, including management helping themselves to charity tubs to make sure the tills balanced. I remember working in a coffee chain and after my third shift I got a phone call to say the till was down by an extortionate amount - something like £300! It must have been most of the afternoon's takings. One of the dopey team leaders called and accused me; I wish I'd complained but I was only 17 and naive. They were all stealing vast amounts of stock and were pulling a fast one.

CIS · 8 January 2018 at 7:54PM

MrNiceGuy_007 wrote: »

wow - a lot of excellent views on this thread, thank you for taking the time to respond.

Just to summarise.

# Daffy logged into the till before opening hours to install the cash float
# Mini logged into the till at 15:00 and logged out at 18:00.
# Donald logged in at 18:00 to serve the remaining customers, removed the float then took it to the cash office at 19:00
#There are no timestamps when people log in and out of the till only the date.
#No CCTV over the tills or in the cashing up office.

Oh, btw I think Donald has a gambling addiction because he openly discusses gambling and has shown his bank balance of something pence on the same day he has just got paid! I know Mini cannot say this to the investigator but thought it would help paint the picture of what my wife is up against.

Financially, my wife does not need to work; this job is just a social activity to get out her of the house. If my wife ever required money she would just ask.

Pointing the finger again, but I think something fishy is going on with all three of them.

Reading other experiences management stealing is undoubtedly familiar.

There are no timestamps on the till login but if others logged on to the same till on the same day where's the record of that ?

Is the way the manager etc deals with the cash in breach of the company cash handling policy ?

What is the company policy on checking the till on a change of operator ?

Accused of Stealing Money at Work

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