Find old Natwest Advantage Gold account start date

robcarter21 · 22 March 2018 at 3:01PM

Hello,
I was switched to a Natwest Advantage Gold account from a graduate account by Natwest in about 2003. Does anyone have any tips to find out an exact date when this occurred? They switched the account after a conversation and I don't ever remember receiving anything in writing about the account change. I don't have statements going back that far and online i can only access back to 2012.

Should i just try and claim a mis-sold account from 2012 when i have the statements to 2017 when they switched me to a different account?

Apologies if this has been addressed elsewhere on the site/forum already - couldn't find an answer.
Many thanks

[Deleted User] · 22 March 2018 at 3:03PM

You won't need statements, dates or any proof if you are still banking with them. Just submit a complaint if you have reason to do so.

What exactly is your complaint?

robcarter21 · 22 March 2018 at 4:19PM

Thanks - good tip about not needed to prove account start date if still banking with them.
Complaint is that i was switched to Advantage Gold account without consultation, when this was not appropriate and the a lot of the 'benefits' were irrelevant.

[Deleted User] · 22 March 2018 at 4:38PM

robcarter21 wrote: »

Complaint is that i was switched to Advantage Gold account without consultation

Can you prove that was the case? Why did you not complain at the time?

Find old Natwest Advantage Gold account start date

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