Unpaid item

BargainJunky · 12 June 2019 at 4:31PM

I sold an item on Ebay. The buyer has not paid or been in touch so I opened a case. Ebay are now allowing me to close it - how do I do this to ensure I do not get charged any fees.

This is the first time I have had an unpaid item the last time I had a problem the buyer's grandson (haha) bid in error and he contacted me to get the sale cancelled as soon as the auction ended.

soolin · 12 June 2019 at 10:05PM

BargainJunky wrote: »

I sold an item on Ebay. The buyer has not paid or been in touch so I opened a case. Ebay are now allowing me to close it - how do I do this to ensure I do not get charged any fees.

This is the first time I have had an unpaid item the last time I had a problem the buyer's grandson (haha) bid in error and he contacted me to get the sale cancelled as soon as the auction ended.

Assuming it's been 4 days since opening choose the option that buyer has still not paid and it should say something about your fees being credited.

Brywalker · 21 June 2019 at 11:11AM

bubble565 wrote: »

You need to leave negative feedback as well !

Sellers can only leave positive feedback for buyers.

Unpaid item

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