MoneySaving tips for disabled people

Cherie1w wrote: »

I recently bought new batteries for my mobility scooter from Amazon and when I enquired with the vendor about VAT exemption I was told that because they only trade online they cannot by law offer VAT exemption for disabled customers. The batteries were purposely sold for mobility scooters and wheelchairs and not for general use. Does anyone know if this is correct?

That, unfortunately is correct - however, Amazon do offer a way of reclaiming VAT after the event
"Unfortunately, we don't currently have a system which automatically subtracts VAT for customers who are registered disabled. We're sorry for the inconvenience caused. Once your order has been completed, to reclaim VAT you'll need to fill out an eligibility declaration form for a disabled person and send this to our office at the below address. You can also use the following link to download the eligibility declaration form for disabled persons: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/419380/Eligibility_Declaration_Disabled_-_March_2015__2_.pdf

Please note there are penalties for making false declarations. Eligibility declaration by a disabled person: Customer If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Notice 701/7 VAT reliefs for disabled people or contact our National Advice Service on 0120 437 4930 before signing the declaration. I (FULL NAME) .............................................................................. of (ADDRESS) .............................................................................. .................................................................................................. declare that: * I am chronically sick or have a disabling condition by reason of: (give full and specific description of your condition); and that * I am receiving from: (name and address of supplier) * the following goods which are being supplied to me for domestic or my personal use: (DESCRIPTION OF GOODS) * the following services to adapt goods to suit my condition: (DESCRIPTION OF SERVICES AND GOODS) * the following services of installation, repair or maintenance of goods: (DESCRIPTION OF SERVICES AND GOODS) * the following alterations to my private residence: (DESCRIPTION OF ALTERATION) * the services of monitoring a personal alarm call system and I claim relief from value added tax. ................................................................................ (SIGNATURE) ........................................................................................ (DATE) Supplier I (FULL NAME) .................................................................................. of (ADDRESS) .................................................................................. ...................................................................................................... am supplying to the person named above: * the following goods: (DESCRIPTION OF GOODS) * the following services of adapting goods: (DESCRIPTION OF SERVICES AND GOODS) * the following services of installation, repair or maintenance of goods: (DESCRIPTION OF SERVICES AND GOODS) * the following alterations to a private residence: (DESCRIPTION OF ALTERATION) * the services of monitoring a personal alarm call system for the personal use of the disabled person. ................................................................................ (SIGNATURE) ........................................................................................ (DATE) *Delete words that are not applicable Please note that you should keep this declaration for production to your VAT officer. The production of this declaration does not automatically justify the zero-rating of the supply. You must ensure that the goods and services you are supplying qualify for zero-rating. Please post the above details to the following address: Amazon Customer Services Waverley Gate 2-4 Waterloo Place Edinburgh, Midlothian EH1 3EG United Kingdom Alternatively, you can submit this information via email, in PDF format, to the address below. In order to process your application, please ensure you add the order number to the email. [EMAIL="b2b-refund@amazon.co.uk"]b2b-refund@amazon.co.uk[/EMAIL] Once we've received this information, we'll proceed with processing your claim and issue you with the appropriate VAT refund. If we can be of further assistance, you can reply directly to this e-mail. Customer Service can also be reached by phone, e-mail and chat 24 hours a day, 7 days a week using the link below: https://www.amazon.co.uk/contact-us