Situation for a pensioner and council tax reduction?

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Hi, a family friend is a bit confused about whether he can get a reduction on his council tax, he is retired and receiving a state pension and also an attendants allowance, roughly 12k in total a year for income.

He also has 18k in savings and pays the full council tax on his property every month. My question is can he get any sort of help or reduction on his council tax as a pensioner? will the 18k savings be used as a reason not to help him?

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