Find My Past automatic subscription renewal scam
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I purchased a month subscription to FindMyPast on 12/04/18 and on 18/04/18 I logged into my account and turned off auto renew and made no other changes to my account 4 days later. I received a email back saying my account had been updated, as I made only made this ONE change, I did not fully read their reply email, why would I ( only asked not to auto renew) and they had replied "account Updated". Then today they renewed my month's subscription, so I looked back at the "Account Updated" email and guess what it said that I had chosen to continue my subscription!!
I only logged in to turn it off and 100% know I did that.
So please read your confirmation email carefully if you choose not to auto renew.
Waiting for reply from FMP as to why they sent me Account Updated email? as according to them I had made no updates at all..0 -
I also feel that auto renewal is a bit of a scam, you should have to opt in, not opt out.0
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I also feel that auto renewal is a bit of a scam, you should have to opt in, not opt out.
With consumer rights come consumer responsibilities. Reading being one of them.0 -
Aylesbury_Duck wrote: »Again, that doesn't make it a scam. It's all completely upfront and explained simply. If you don't like the terms of their service, don't use their service.
With consumer rights come consumer responsibilities. Reading being one of them.
I still feel it’s a bit of a scam, you shouldn’t have to scrutinise T&Cs every time you buy or subscribe to something.0 -
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I still feel it’s a bit of a scam, you shouldn’t have to scrutinise T&Cs every time you buy or subscribe to something.0
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unforeseen wrote: »That was written as a joke wasn't it?
No deadly serious, T&Cs should be pretty standard for this sort of thing, far too many companies hide behind them.0 -
No deadly serious, T&Cs should be pretty standard for this sort of thing, far too many companies hide behind them.
If some people don't even make the slightest effort to read those
T&C's, the companies don't have to hide behind anything.
I honestly can't believe that a long time MSE member such as yourself thinks that someone signing up to a financial contract doesn't have any responsibility to actually read up on what the legal terms of that contract are.0 -
shaun_from_Africa wrote: »If some people don't even make the slightest effort to read those
T&C's, the companies don't have to hide behind anything.
I honestly can't believe that a long time MSE member such as yourself thinks that someone signing up to a financial contract doesn't have any responsibility to actually read up on what the legal terms of that contract are.
Clearly you’ve never read any of Zandoni’s posts before !!!129315;0 -
shaun_from_Africa wrote: »If some people don't even make the slightest effort to read those
T&C's, the companies don't have to hide behind anything.
I honestly can't believe that a long time MSE member such as yourself thinks that someone signing up to a financial contract doesn't have any responsibility to actually read up on what the legal terms of that contract are.
I never said you shouldn’t read the T&Cs I said you shouldn’t have to. I believe it’s wrong for you to be automatically opted in for auto renewal.0
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